Candlewood Suites Bellevue by IHG

Positive: I loved that I had my own room that was separate from the living area. The fresh ground coffee located in the lobby was wonderful. Negative: I wish there was a breakfast buffet included.

Customer service has been amazing. Pet friendly. Rooms are super clean and spacious. They provide washer and dryer no charge. You just have to have your own laundry soap and fabric softener. They even have laundry baskets for you inside the rooms. You have a stove fridge dishwasher a microwave they offer silverware bowls, plates, Tupperware bowls, pans and a skillet and utensils for the skillet and pans. Refrigerator plenty of room clean freezer has an icemaker. Which is very convenient if you’re looking for a hotel suite stay at for a period of time. I highly recommend this hotel.

We stayed here for dance comp. It was a fine stay, just glad we didnt have to be there a lot. i arrived at 430 pm and my room was not ready yet. I finally got a room at 530 pm. Saturday of my stay the hallways were at least 80 degrees when it was the same outside, there was clearly someone smoking in a room as the hallways smelt awful. My tv didnt have sound, I wasnt there a ton to watch tv all that much but just for noise while im getting ready and i couldnt get the sound to work. I am not sure if this hotel is family owned, but during my stay while in and out there were teenagers in the lobby laying on top of each other on the couch and it was just a little awkward. The overall morale of the staff was fine. I probably wouldnt stay again.

For as pet friendly as this hotel is the lack of cleanliness was even more appalling. They describe it as light touch house keeping and for extended stays housekeeping is only offered once every seven days. Stayed in two rooms as my accessibility reservation had issues from the start, and the reason was never found as to why I was put in a non accessible room on the 3rd floor. Their solution was to tell me to go next door to a different hotel which was not an option for me. They switched my rooms after the first day. The first room was riddled with stains, dirt, dust, light bulbs and thermostats that didnt work as well as broken cabinets. The second room was also riddled with stains, dirt, dust, broken lights and also broken curtains. The doors to the rooms are very heavy metal making them

Everything was gorgeous, but I arrived in my room to find the bed had no sheets, or blankets of any kind. The pillows didn't have pillow cases, and the shower had no curtain. But that's ok. I kno how to put them on. It's still very nice and it's only my first night.