Budget Motor Lodge New Castle

This was the most disgusting place I've ever seen in my life. The bed had burn holes and bed bug covers. There were literally roaches falling from the ceiling and this brown substance on the ceiling and walls. There were crushed cockroaches on the floor and walls. There was no sink and it look like someone was trying to tear up the bathtub. My husband and I were terrified to stay there and the person at the front desk told me that they normally do not give refunds after someone has been in the room for a few minutes. My husband and I were trying to eat after a long trip until a cockroach landed on him. I recommend people not go to this place ever. Spend a few extra dollars and go up the road to Quality by choice hotels. Quality has the best rooms and service for a good price. I've travele

Staff was courteous. All kinds of vending munchies to buy. Parked outside my door. Clientele was normal. Rooms are clean, huge and newly furnished. Stores and restaurants minutes away on foot in your car. Good stays every time, good price.

Partner and I contracted legionella pneumonia from bacteria in the water . Confirmed by Health Department. Partner almost passed. Dirty establishment. Dirty linens. Management never made an attempt to apologize. This business was protected by a clause in their insurance policy.

Active bed bugs!!! My husband and I stayed at this motel for one week for work. Less than 24 hours after checking out, I found bed bugs in my pillow and linen. I contacted the hotel twice. Both times I was in a verbal altercation with the staff. The “manager” Mike Patel, refused to take my name and phone number to allow me to speak to the owner. I was told that I could not receive a refund because I did not report the problem upon checkout. I told both staff members that I spoke to that I did notice bites on my body two days prior to checking out, and mentioned them to my husband. He did not have any so I did not think anything about it. Not even 24 hours after leaving, I find active active bed bugs in my things. The first woman I spoke to said that had I mentioned this at checkout or whil

Basic accommodations. No breakfast. Parking right in front of room. Dish Network on TV. Rooms are clean and spacious. Comfortable beds always have clean sheets and there's a variety of double or single beds in the rooms. Place is normally pretty quiet. Management staff is friendly and most of them aim to meet the customers needs & requests. All in all you'll be pleasantly surprised if you decide to stay here.