Bristol Hotel

I am sorry to have to write this since I liked the hotel. However their billing practices are very deceptive. I recently stayed for a Friday, Saturday and Sunday, with an agreeable nightly rate. When I checked out, I asked to be e-mailed the receipt. Once received at home, I discovered they added $100 to my last night stay (Sunday). While Sundays are traditionally a lower rate wherever you stay, I had no notification of the increase at all. I have e-mailed and called to resolve this - no reply at all, nothing. I have little regard for business practices like this.

I’ve stayed here three times this year when traveling for work. The staff is kind and helpful (and they even went to great lengths to accommodate me despite a booking error that I made.) The beds are like sumptuous clouds - comfortable & immaculate. The bathrooms are sparkling and very spacious. I love the charm of the old fashioned decor - chandeliers, statues, paintings. I look forward to stepping into the Bristol after a long business trip day and finding 2 chocolate mints on my nightstand. The complimentary breakfast is consistently delicious and plentiful with eggs, a meat option, waffle maker, fruit, yogurt, cereal and excellent coffee! And the in-room Nespresso is a treat. Look no further!

The Bristol is my hotel of choice. Over the past six months I have spent 45 days staying there. The staff has gone out of their way to make me comfortable and cared about. I was in San Jose to take care of my mother before she passed away. Simple things like providing a different blanket, a night light, a smile, them knowing my name and giving me my favorite room made this rough time easier. The rooms were clean, quiet and spacious. The bed and bedding very comfortable. The coffee is incredible. I will be staying there again.

Stayed for 5 nights recently in a short notice stop on our way back to Oregon when my wife had to be admitted to ICU at Good Samaritan. Location in regards to the hospital is a quick drive. I also needed a place that was pet friendly as we were traveling with our 2 dogs. I knew once I walked into the lobby that I was going to enjoy the stay and, it did not disappoint. The staff were all very pleasant and accommodating considering I had an unknown schedule. Interior entry to all the rooms, carpet throughout. This made for a quiet stay. Other than an occasional door closing, I didn't hear any other guests while in the room and I'm usually pretty sensitive to that. Room was very spacious and clean. Bed was comfortable for me, but I know that can be different for everyone. There was

I stay at this hotel often for work. I like that it is clean, spacious, quiet, and friendly. They have a complementary breakfast which is very good - many options. The rooms have all that you need. The beds are comfy and the bathrooms are large. It is not fancy and it does not have that modern/sterile feel. However, it really fits the bill and I am actually hesitant to write this review because I don't want the secret to get out! But, they deserve the business. This hotel will continue to be my go to in that area.