Best Western Plus Plattsburgh

There is nothing luxurious about this hotel but I have been coming here for 20 years and my kids absolutely love the poolside rooms. We recently booked all 12 poolside rooms for new years and had the best time. Jerrod, is awesome, super helpful and accommodating, if you need to book a block of rooms, he's your guy. It's located next to the mall, grocery stores are across the street.

Positive: Good location, nice pool Negative: Room was very dirty and needs a complete facelift

This is a nice Best Western very close to the Plattsburgh Airport. Clean, comfy, cozy and warm room. No issues or concerns. The breakfast area was one of the biggest I've seen and the selection was excellent. The breakfast area actually had REAL plates and silverware, not paper and plastic. Fitness center also had a great chest press.

Been coming here for 45+ years, never had a bad time or experience, the rooms are great, the pool also, the 99 Restaurant is not to bad, but this is my first time complaining here unfortunately!! my stay was 3 nights, neither days my beds were not made up or towels taken or room cleaned!! Had to go to front desk each time to replenish our towels, I did see cleaning people but not for my room, told the front staff and seemed they didn't care! Also in need of new mattresses at least by the poolside rooms! Hopefully my next stay (December) it will be back up to standards!!

This hotel is wonderful! I have been going here since I was a young child, and we always stay in a room by the pool. They have maintained and updated it well, without taking away from it's uniqueness. This last time we were here due to my husband being in the Plattsburgh hospital. We were in a stressful situation and an unplanned vacation. The staff were all exceptional. We were given a hospital rate which really helped. The breakfast was great. I will definitely be back, still my favourite place for a few days getaway. I definitely recommend this hotel.