Best Western Plus Jonesboro Inn & Suites

My name is Ronaldo, I had an excellent stay at the Best Western Plus in Jonesboro! From the moment I walked in, the staff was welcoming, professional, and genuinely helpful. The check-in process was quick and easy, and the front desk team made sure I had everything I needed. The room was clean, spacious, and very comfortable. The bed was cozy, the bathroom was spotless, and everything felt well-maintained and updated. I also appreciated the quiet atmosphere — it made it easy to relax after a long day. Breakfast was a great bonus with plenty of options, and the dining area was clean and organized. Overall, this hotel exceeded my expectations in every way. If you’re staying in Jonesboro, I highly recommend Best Western Plus.

I HIGHLY recommend staying at this hotel when in the area. The staff is very very very, helpful, friendly, polite and accommodating. The hotel is clean and presentable. The breakfast has a lot of choices and is good. The location is great within a short distance to dining and such. Its quiet. I have stayed here a few times now and I have never been disappointed with the stay. HIGHLY RECOMMEND

Positive: I enjoyed the spacious suite, the cleanliness , quietness, surrounding restaurants and the staff especially Hotel employee he was the best! Negative: No

Edit!!! It only got worse😫😡 Breakfast 6:00 am....food was cold..warmers were not heating! Kitchen lady had to return food to Kitchen to reheat! I was told motel was full! More kitchen help is needed! To much for one person! Nestle instant coffee dispenser was empty and last night our little Keurig machine in our room was broken so I took it desk clerk but since they were full another coffee maker wasn't available The guy working the desk this morning could barley lift his head up from looking at his phone! Also I read a review from a week ago that stated the pool was great! Pool was closed for the winter! WTH! Were you payed to write a review of lies??? Evening of stay: Lobby/ lounge and breakfast room all look great! But our room was in need of many repairs and deep cleaning!! !!!

Could be much better customer service at check in. 5th floor king suite right across from elevator. Refrigerator did not work. Phone did not work. Drain in kitchen sink was not draining well. Light in kitchenette needed a bulb. Draining plug was frozen (didn't plug for a bath) could not use bath tub for a bath. Very dark parking lot. Small pillows but bed was comfortable. It was about $75.