Best Western Plus Goldsboro

King suite with whirlpool for 230$ with security deposit. (121 + 100 dep + tax) Pros: The suite has a very large tub(im 6’2 and i had atleast 12-18 inches of extra length) - Can fit two people side by side -Suite was clean and very spacious with a split room between the living area and bedroom. - Bed was very comfy Cons: -Jets didn’t work in the tub(essentially false advertisement) -Phone didn’t work -Lamps cannot be turned off except to unscrew the bulb

We arrived the first week of September when the weather was nice and temperatures were in the 90s. However, we were told that the pool was “closed for the season.” We could not even go sit around the pool. They had removed all of the furniture and locked the door that leads to the pool. We were told to go sit at a half-broken down picnic table in the parking lot . This was very disappointing. However, the staff is very courteous and gracious and seeks to ensure your stay is satisfactory. Conveniently located. Decent sized rooms. A fair value.

This was unfortunately my worst hotel experience to date. Just a few hours after checking in, I had to switch rooms due to a malfunctioning toilet and television. I requested two adjoining first-floor rooms for myself and two elderly relatives in their 80s. Unfortunately, the hotel was booked with a large group of guests who were quite loud and disruptive, and the strong odors of marijuana and alcohol were pervasive throughout the hallways and common areas. This created an uncomfortable and unsafe atmosphere, leaving me concerned about the security of my relatives and my vehicle in the parking lot. The room rate was prepaid via credit card, with no option for a refund until checkout, and there's also a $100 incident fee per room, which feels excessive. I do want to note that Shanese a

I had a very nice stay. Sometimes you just need to get away from everything and enjoy a night away. Make it a date night with your partner. Just be aware they do require a $100 deposit if you are within a certain distance. The breakfast was pretty good.

Positive: The staff was so very friendly and polite and its a shame such nice folks have to sell a hotel like this please give theses employees better tools to work with im sure they get a lot of complaints its not there fault Negative: Well let's start here This hotel is so outdated the carpet iin the hallways tell the story of how your room is gonna be like the furniture is old. But when we opened the door to the room it smelled like poop