Best Western Plus Castlerock Inn & Suites

Stay often in business. I was given a room for folks with limited mobility. As a caregiver for an elderly relative, I was quite impressed with the room. The room was extra large, the bathroom was large, the shower was excellent, a shower chair was in bathroom for use. The shower head moved up and down and also adjusted sprays. Be aware water does get HOT. The bed was low enough to allow someone ease if they have to move from a wheelchair to bed. The bed was not waist high like a lot of hotel room beds are. Larger refrigerator was provided. Room also had microwave.

Our room was huge. The bathroom was squeaky clean and had plenty of thick, fluffy towels. There is no on site restaurant but they have frozen dinner options for purchase. We enjoyed a lite breakfast. They had both hot and cold food options. The shades blocked all the light which we appreciated. We had a great rest and felt very safe.

Positive: The complimentary breakfast was very well done! Negative: Only a very small thing. The complimentary breakfast was excellent; however, the coffee (which available at all hours) was not so good. A very minor thing--everything else was excellent.

Friendly and accommodating staff. Reliable transportation. Breakfast was OK. Nothing I would be missing if I didn't wake up for it. Coffee in room was decent, better than most in room coffee. HOWEVER, getting a coffee to go downstairs....whatever machine that was...coffee was like mud. Fresh brewed or anything would have been better! That was gross.

The location is good, with lots of restaurants nearby. However, it is nearly impossible to make a left turn from the parking lot onto the very busy road at certain times of the day. I mostly opted to turn right and then follow the gps. I booked an accessible room because my husband requires handrails in the bathroom. The bathroom was indeed loaded with handrails in the tub and at the toilet. It also had a shower chair and a handheld shower. Other accessible amenities included a lowered clothes rack in the closet and a furniture article I was unsure of but I think it could be an adult changing table. The HVAC worked great and could be controlled by a thermostat on the wall near the sofa or at the heater/ac itself. Breakfast offerings were nice overall, though I would have enjoyed some fres