Best Western Plus Augusta North Inn & Suites

This is my first time visiting this area, made the trip to meet some of my boyfriends family when he came down to visit. Choice this hotel because I've always had good experiences staying with Best Western and the standards for clean comfortable rooms is something I prioritize. Was not disappointed at this location and would definitely stay here again when I come to the area again! Staff was super friendly and accommodating and made my stay pleasant.

While the rooms were clean and neat, and the front desk staff was friendly and helpful, I was double charged for my room. This was not the first time this location has done this to me. I urge caution when visiting this location but as for me? I will not come again.

Good place for the price/value. Great convenient location to dining, shopping and interstate access. The staff were all great, pleasant and efficient. The breakfast options were good and presented well. The only negatives were my bathroom fan made a terrible noise for several minutes that I worried would disturb my neighbors but it stopped after several minutes. I also see this property starting a slow decline and I have stayed here often before and this makes me sad.

I stay a night or two monthly for medical/business reasons. Just about every time we go, there is an issue (a minor one) with a room (phone doesn't work, bed busted, a/c unit isn't working correctly) BUT the friendly, hard-working staff ALWAYS take time to fix it and/or give us a different room without an issue. The staff's awesome attitude is what keeps me coming back!!!! :)

It was ok.. the staff who supplies the breakfast could do better. We noticed in our first morning (Jan. 7) that the yoplait yogurt had expired on December 20th.. we brought it up to the staff and all she had to say was that it was just received last week. They didn't replace them the rest of our visit.