Best Western Galaxy Inn

Security is bad, random people wandering around and in and out day and night. Smoke smell in the hall. Room itself was ok but the Pillows were terrible. Food in the carpet in the hallway that was never cleaned up from the time we checked in until we left in the morning. Wouldn't stop here again.

Where do I begin. On a past post a reviewer mentioned the mattresses and was told they were going to be replaced... we'll they have yet to be replaced. The mattress in our room was hard and had a bad dip in the middle. I literally spent all night trying to stay on my side of the bed. The drain in the bathtub was clogged and the bathtub fill with water while I showered. The ceiling tile above the shower is the type used in an office drop ceiling and had absorbed all of the moisture and was molding. The ceiling above the bed was also molding. The security card access did not work on the exit next to our room and people were using the floor mat to hold the door open. This is a huge security issue. Anyone could walk right in. An employee told me that it had been like this for quite a while and

Positive: "" Negative: Entire hotel smelled of weed. The only staff member working at the counter was telling someone in the lobby about how she was pistol whipped. Several times threw out the night someone was attempting to get into our room.

The place is really not clean. The floors and bathrooms. Towels are soft and clean but not sure of the sheets. It was quiet and breakfast is awful. Even toasting a muffin failed. Best western you need to try harder to clean the rooms and corridors.

Damp dewy smell in hallway. At a cursory look room is clean but when I closed the bathroom door I observed dust and debris. A fingernail tip to be exact!!! Was moved from 1st room because tub was wet and dirty as well as the toilet.