Baymont by Wyndham Mason
Mason, OH · Hotel
- Address
- Baymont by Wyndham Mason, 2793 Water Park Dr, Mason, OH 45040
- Phone
- (513) 770-1884
- Website
- www.wyndhamhotels.com/baymont/mason-ohio/baymont-inn-and-suites-mason/overview?CID=LC:cfixxwa8fefdt79:30846&iata=00093796
Baymont by Wyndham Mason is a hotel located in Mason, OH. It is one of 27 hotels listed in Mason. Its 3.0-star rating is slightly below the Mason city average of 4.0 stars. It ranks #16 of 27 hotels in Mason. There are 10 photos associated with this location.
Customer Reviews
The room was very clearly not cleaned prior to my arrival. The toilet seat was covered in urine. There were Modelo cans scattered throughout the room. There was ink all over the bedsheets, and there was a thick brown substance in the bathtub. It was obvious that basic housekeeping had not been done. The pool area was closed, and there were roaches crawling on the counters in the breakfast bar area. Overall cleanliness and sanitation were extremely concerning. What made the situation even more frustrating was the pricing. When I booked over the phone, I was quoted $50 per night. However, upon checking in at the hotel kiosk, I was charged $50 per night plus an additional $200 in “taxes and fees.” These extra charges were not clearly disclosed or explained. I was never provided with an item
I needed an inexpensive stop for the night as I was going to be moving on and the Baymont by Wyndham in Mason, Ohio met that criteria. There wasn't anything that stood out as a negative or screamed "don't stay here" but there wasn't really anything that stood out as being above average either. The room was clean and the bed was comfortable but it looked a little dated and the guy at the check-in counter, though not unfriendly, could have been a bit friendlier in his demeanor. Overall it wasn't bad but it didn't stand out either as being above average.
Positive: Close to Kings Island Negative: Hair dryer did not work. The tub looked like there was mold around the caulking, looked sloppy. The room was ok. Breakfast was basic, but not great. Passable. If I were to go to Kings Island again, I would probably book a room here because it was close.
The room very obviously had not been cleaned based off the pee covered toilet seat, Modello cans scattered throughout, ink all over the bedsheets and a thick brown substance in the tub. The pool area was closed, there were roaches crawling on the counters of the breakfast bar etc.. You get the gist. I wouldn't have even been mad if it was in fact only $50 a night like the AI agent said over the phone for my first night, however I was charged $50 a night + $200 in "taxes and fees" when I checked in at the counter. I was not sent the receipts for these charges so I have no clue what they were actually for, it was just charged to my card. When I called the same number I booked through I spent 15 minutes trying to get connected to an actual person. When I did get connected, I asked the employe
We ended up leaving after we saw the condition of the room. - There were bed bug shells under the mattress - Sheets and pillow cases were stained, some clearly with blood - There was some weird, white foamy substance around the whrlpool tub, which was itself rusty - The furnishings in the rooms were dirty and damaged I asked for a refund but I will apparently only get one if their exterminator finds live bed bugs. But, for the $200 the room was, I would at least expect it to be clean.
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.