Arapahoe Lodge

Used to be a nice place. Seems rundown now. Elevator didn't work for my whole stay, had to carry luggage, groceries, snowboard and gear up 6 flights of stairs and anytime I wanted to do anything

Stay somewhere else in River Run. We've stayed at pretty much every property in the village, and this was by far the worst. Location and service are always great in the village with Keystone staff, so you get that anywhere. But our room: - had base board heaters which hadn't been cleaned in forever and so whined noisily all night, disrupting everyone's sleep. Meantime, even with the heat cranked they did not put out anywhere near the desired 70 degrees so it was chilly. - this is the only building we've stayed in without building-wide wifi. Seems to be room-by-room, and our room's was broken. I saw other networks with pay to play. Who charges for wifi nowadays??? We missed the hockey game we'd been looking forward to as a result. - building has access to two sets of hot tubs. The building-

Good location right in River Run. Room was just ok. Issues noticed were, bulbs burnt out hadn't been changed. The kitchen was good. The TV system is a little silly, as you have to use two remotes just to get it working. Same in the bedroom. Very awkward. Pull-out couch was very sad. Couldn't use it because the mattress was shot. More comfortable sleeping on the couch itself, but not much. The bathroom sink faucet, hot and cold water, was backwards, right for hot, left for cold. There are just lots of little things that make a difference to the guest. I also saw online that the condo, room 8114, is for sale. Overall, it got us through! Love Keystone!

The location of the Arapahoe lodge is great, but that is where the magic ends. Our room was gross! The walls had caked on dust and so did the fans. The walls were so gross we had to wash them before we could relax. Isn’t that how every great vacation should start? The walls were textured and the dust built up over time. The fans were disgusting. We dared not look behind the couch. Our unit needed a deep clean. The windows did not close all the way and the unit was cold at night. Also from a safety perspective a hotel employee walked in our unit while we were there without knocking and said they were there to fix something, we made no request for repairs. I emailed vail resorts twice times with pictures and descriptions of the problems and eventually only received a canned response.

Beautiful place, amazing condos, market Plaza right nearby with restaurants and shops. But, when I called for info on activities, they were pretty rude to me and did not give clear info. And when I checked in, I was also treated rudely. However staff in the conference center and working the gondola have been super friendly and helpful. One downside to this whole resort tho is it's like a confusing maze to find your way around, and it seems fairly far / complicated to get into town and get to a gas station or something.