Americas Best Value Inn Louisville

It was good, staff was friendly. There was no soap or shampoo in the dispenser in the shower. I'm sure they would have fixed it if I would have asked, I was just to tired. I was very satisfied. Keeping fresh coffee on until checkout time would be nice as well.

Do not stay here. This place should be shut down for extremely unsanitary conditions. We were in our room for 15 minutes at most before my husband went to get an employee to look at the room. Sheets were definitely not washed, cigarette burns on all of the blankets and sheets, floors were filthy, and hair, dust, and crumbs all over the bathroom. The smell of the whole building in general made me want to gag, they had incense burning in the lobby/front desk area trying to mask the smell. We went to surrounding hotels to find a place to sleep for the night as we were traveling very late, all of those hotel employees said they have heard the same things from other travelers, and that they were surprised it hasn't been shut down already.

I rate this company a ZERO! Dont waste your money! The male clerk is rude as hell. My room had no toilet tissue, towels, soap and the heat was barely blowing. I stayed here because my mother drove a truck, made time off to see me. I assumed it was great until I payed my money. I spent damn near 1000 for my family to stay and they were rude. One clerk told me one price while the other told me different. I will NEVER spend my money again. EVER!!!!!!!!!!!

This hotel is a rip-off. First they tell you a cheaper price over the phone and charge almost $200 including the deposit. The hallways were extremely hot,room key didnt work, had a half roll of toilet paper, no tissues, cups, or even shampoo and conditioner. My husband and i only stayed for maybe 4 hours until we had an emergency and go to hospital. I called at chek out she said i would get my deposit back but now a week later they tell me they are keeping it for cleaning. So $177 was wasted on a raggedy room

3 starts bc the staff was nice. The first room I went to had dirty sheets and pillows. I went to get my money back so I could go to a 3-4 star hotel and she called her manager said they couldnt refund my money. They took me to another room which was much cleaner. The carpets everywhere needs to be replaced though. The lady at the first was super nice.