Wyndham Garden Sterling Heights

We stayed the night here for our grandsons birthday. It was overall a terrible stay.... they were extremely busy and I believe had a full house.... people were screaming, kids running up and down the halls banging on the doors at 1am.... the room wasn't very clean, the towels smelt musty, there are tiles missing in the bathroom, the refrigerator does not work and is growing mold, the water park areas was not working correctly in some areas, slide shut down, sprayers not working, the lighting was terrible, the chlorine was so strong you could hardly breath. 2 hours before closing they closed to clean it for an hour.... However the Loon River was extremely accommodating and friendly! We arrived there at about 940pm and they were closing the kitchen but kept it open just for us!!! Our waitres

We had a group stay here for a conference and 4 of us couldn't get in our rooms. You have to turn the door handle up, but they failed to tell us at the front desk. They also failed to tell us part of the third floor is in shambles. The third floor also smelled like vomit. One of our beds did not have a sheet and the mattress was stained yellow. If I had paid for the hotel and hadn't carpooled I would have left immediately. The lobby looks fine and most of the rooms are decent, but I question the cleanliness.

Had to leave! We tried to take our two young kids down for a day at the water park as a fun getaway as a family... this is not the place for young kids. The hotel and the customer service is atrocious. The room was dirty, with other guests hair and trash throughout. The water park (that doesn’t open until 4) only had half the features functioning and the “arcade” they show prominently in the pictures doesn’t exist, instead you have five machines shoved in the back of the run down restaurant attached to the hotel, three of which didn’t work. A guest got sick in the hallway, we notified the front desk and two hours later all they’d done was throw a towel over it. As we’re getting ready to put our kids to bed, the entire second floor smelled of marijuana. We packed the kids up and checked out

Just arrived and already not impressed. I'm here for an event. Check in is at 4pm (which is late), but then when I arrived at 5pm, there were only 2 lines open at the registration desk. Not to mention there was a large group checking in, so there should have been more employees working! Once I get up to my room, it stinks. Get past that and the bathroom light isn't working. I called the front desk and the maintenance guy was running late and wouldn't be here until 6:30 (makes no sense--why would you have your maintenance guy arrive so late after check ins knowing that there may be some things that need to be addressed?!). Overall not impressed and will not be staying again. After calling 6 times for maintenance to come up and fix the bathroom light, he must’ve just wiggled the light becau

The staff was rude. The dishes were dirty. One girl had plastic and hair in her food. It took an hour to get the main course after the salad and bread were served. The sound system was minimal. They gave us one speaker for a room that held over 500 people. This center was great 10 years ago when we had our wedding reception there. Now the place is in poor shape. The sky walk is being torn down. They should have closed to remodel and then reopened.