WoodSpring Suites Houston I-45 Airtex

First of all since being here in June the place has had a huge turnaround for the better. Before it was more a free for all, drug dealers in plain sight, kids running everywhere, fighting, loudness in general after hours, etc. You do have to look at this as a business and yes it may be strict, but without rules in place it would be back to square one. The building is older and things are still needed but its a slow progress to better than before. Since coming here in June I do see a turnaround in the cleaning and overall upkeep of property. Prior everything seemed dirty with watching people just throw trash out there car window without any consideration for example. The choaticness has calmed down significantly since, managment is doing the best they can. They will work with you as long

The general manager Bridget Johnson needs to be terminated. She is very unprofessional, does not care about the tenants and guest at this location. She is making false reviews just like she makes false accusations for bans.Do not rent or stay. The rooms are outdated, blinds have cigarette burns on them, water is brown, roaches are in the rooms, wifi is not working properly, no sitting outside or any areas, you locked in your room like an inmate in a cell, they have mold and grime in the rooms. Be prepared for weed and cigarette smell at the front door also in your room. The Vendor machines eats your money, the washer and dryers are not properly working and expensive. $3.25 to wash $3.25 to dry for the dryer to not dry your clothes and washer to not spin all the water out your clothes. Beds

I don’t think there is enough space to say everything that happen since I started staying there but my last day was the worse. I had been staying there waiting for my apartment to be ready. I had 4 days left. 2 days before Thanksgiving i go to pay for my room the lady tells me I’m banned. At first the GM ( a dark skinned short black lady with twists in her hair black and grey in color) i did not get her name because it was my first time talking to her. Said that it was because of my background. And then started talking about how she is cleaning up the hotels from crack heads and loud people. But I have no background problem. I go to work and home and I don’t interact with anyone. I’m a working mom with 2 kids and I told her that I had no transportation at the time and we didn’t have anywh

Positive: "" Negative: The hotel had people hanging out all outside. The elevator was working and it was hot and stinky. I couldn't even stay there.

They are so nice and very clean and the general manager Ms.BRIDGET JOHNSON...Is soooo reasonable....And very nice and the staff are nice as well and they are on top of their stuff and not nosey... and its VERY quiet OVER HERE I WILL GIVE THEM ALL OF THEM 5 STARS....this place is worth IT....GOD BLESS THIS PLACE finally I CAN STAY AT A PLACE WHERE ITS NICE AND CLEAN