LiV INN & SUITES HOUSTON

Sam is a very nice guy and very welcoming Great location, really pleasant and clean rooms, but the thing that makes this such a good place to stay are the staff. All of the people are incredibly helpful and generous with their time and advice. Amazing room. We had 3 beds and they were all super comfortable! Breakfast is delicious 10/10 amazing,thank you Samm!!!!

The motel rooms are always clean, and the staff is friendly and attentive. Any issues or concerns are addressed and fixed immediately, which we really appreciate. We genuinely enjoy staying here—it’s my partner and I's go-to spot whenever we’re visiting town. The staff is very vigilant, and with cameras in the parking lot, everything feels safe and secure. The staff from the front office to house keeps has been extraordinary. They truly anticipate your needs, one time I got locked out of the room by the time I got to the office they already had a key waiting for me. Talk about customer service! We’ve never had any big issues or nuances until this weekend, when there were some guests sitting, blocking the stair case and smoking marijuana on the staircase, along with loud music blasting arou

Hotel is so clean! The lobby was beautiful upon arrival 😍😍 room is clean, smells good! Happy I chose this place I will be back. Sam at the front desk was super sweet and helpful! Great customer service!

Sam is an amazing manager that really helpful and works hard. Never felt so cared for in a hotel before. Modern design from decor to bath and lighting really makes this place standout. It’s 3 star feel for a 2 star price. Everyday house cleaning with hard workers, I genuinely enjoy my time living here the past few weeks and an still here as of writing this post. Heck it even has daily breakfast! The internet is fast unlike other hotels. And I haven’t seen a single bedbug or roach it’s very well kept. This post is not paid nor was it reviewed by anyone, I just genuinely love this place and highly reccomend.

On Tuesday, February 17 at approximately 6:55 PM, I called to ask a simple question about whether the hotel offers weekly or month-to-month stays. Instead of receiving helpful information, I was met with extremely rude customer service. The person who answered the phone responded with, “Didn’t you just call?” in a dismissive tone. I calmly said no, and I was honestly shocked by the interaction. I was simply inquiring about availability because I am currently looking for a place to stay. As a potential customer, I expect basic courtesy and professionalism. The property is newly built and very eye-catching, which is what prompted me to call in the first place. Unfortunately, the customer service I experienced was extremely disappointing and unwelcoming. No one should be treated disrespect