WoodSpring Suites Charlotte Shelby

They have the most amazing staff. Miss meera and miss Ashley the gm were so very helpful and kind. They really make the environment to be a place you wanna repeat visit. Don't believe any of the negative reviews. They are false and fake and not true. The rooms are clean and comfortable and its just overall an great experience.

Positive: Nothing Negative: I like nothing & didn’t stay there. They have bugs & should not have a 4 star rating at all. It’s the trap in the hood

Not terrible it is about the best I can say. I was in town just for one night, and needed a place that was pet friendly. Not particularly well-built, so there is a lot of noise. The bed was actually pretty comfortable, and the bathroom was clean enough, but the floor in my room was dirty. The elevator was dirty. My biggest complaint was the sign where you check-in said coffee was available from 5 AM to 9 PM. I found out the door is locked and no one comes in till 9 AM, so they need to change that sign. Had I known, I would have brought my own coffee fixings.

This place Is horrible and should be taken over by new management. There is drug activity here, there is no respect from some people who stay there that are loud all hours if the night stomping and yelling. There is constantly people screaming and getting high outside and inside the fumes can cause a lot of health issues. This place is horrific no clean or respectful person should stay it do your homework before checking in oh and did I mention cars are broken into? It's a mess front desk staff are OK but the place it's self needs new management and a clean up

Meera was really nice but the rooms are filled with roaches. We seen about 10 with lights on, turned off the light few a few minutes 1 crawled down the head board of the bed. Turned light on and the floor was crawling with them from adults with eggs to ones that just hatched. Excuse was they just sprayed offered another room, obviously did not take it. Unless you want to get infested don’t stay here. Along the way”floorboard” a lot of grime,grease and dog hair, floors haven’t seen a mop in months, mystery mud/dog fecal material/ fluids or sorts stuck to walls. Faucet dripping.