TownePlace Suites by Marriott San Antonio Northwest

We stayed her for a few nights the room was great house keeping staff was amazing. Hotel is a little outdated but still a good place to stay in. The breakfast was good they had different selections to choose from. Front desk staff was helpful and kind as well as AGM tray and GM felipe

Positive: Pretty good location. Close to expressway. Gas stations close by. Staff is great as usual. Negative: Morning breakfast rush. Not enough waffle makers or toasters. Sometimes have to wait a while to use one.

After a recent stay, I was a bit surprised at the condition of this hotel. A few things I would like to know if I was considering this hotel: 1. First, the staff is excellent. They are some of the friendliest and most helpful that I've encountered recently, so that's a huge plus! 2. The hotel is quite dated. It just has that feel. As you walk around, you notice all the wear and tear and it makes it feel unclean. 3. Our room had numerous stains on the carpet, some that were sticky to walk on! The layout of the room is quite strange. The TV is small compared to other hotels and is on the side wall, so you can't relax on the bed and watch the TV. 4. Plus: the bed was comfortable!! 5. The bathroom had warped cabinetry and the shower caulking was full of black mold and there was rust on th

Would not recommend! The hotel is very old and outdated! Furniture falling apart! The first night it was okay, woke up in the morning, went to take a shower and was greeted by a bug watching me shower. Looked like a roach but the front desk staff said it was a “tree bug.” That day I was moved rooms and returned later that evening, tv didn’t work and I did not feel like changing rooms AGAIN. Very early in the morning I woke up to extreme chaos! 8 am! Children playing soccer in the hallway! Not a parent in sight! Hotel staff was very dismissive saying they were kicking out people left and right. But they obviously weren’t checking the floors of cameras. Once again I would prefer a tent over in the middle of the interstate over this location.

Very nice hotel and great value for the money. Breakfast is nice and changes each day and the rooms are comfortable. The lighting in the rooms is not great and overhead lighting would have been nice. We would have also liked a king size duvet as the one on the king size bed barely covered two average size people. We extended our stay due to unforeseen circumstances and were overall happy with the first part of the stay.