TownePlace Suites by Marriott Knoxville Oak Ridge

This hotel is situated close enough for business at ORNL. |The room was clean. Shower had good water pressure. |The mattress was not good. Needs replacing. |The breakfast was very mediocre. |We grabbed an egg McMuffin at McDonald’s instead. |Not so sure we’d stay here again. |Had one decent nights sleep. The other two were not so great. |Replace the mattress!

BEWARE OF THIS HOTEL'S POLICY: This location insists that ANY changes to your stay MUST be made when you check in, something that cannot always predict. Every other hotel where I've stayed around the country is willing to check you out early WITHOUT penalties as long as you check out on time. I have never experienced a hotel that charges a penalty if you end your job early and check out early. My employer will now be forced to pay for the full stay of my original reservation, and hotel management will not budge on this policy. I will be posting this negative review on various review sites as this will probably not be allowed to be posted on Marriott's website or this hotel's website. I stay in hotels around the USA constantly as I travel full time for work. Needless to say, will not

Located a little further off of I75 than expected but so worth the drive. The front desk staff (Nick) was very welcoming and accommodating. My room was spacious and clean. In fact, the entire hotel was so clean to be pet-friendly. They served a tasty breakfast with plenty of options to cover most dietary restrictions. Definitely recommend you stay here!

My husband and I enjoyed out stay at Town Plaza. Rooms were clean, staff friendly, and a good breakfast everyday. More and more hotels are having you pay for breakfast so it was great to have one less expense. Plus the kitchenette came in handy with utensils, pots, and plates. Will stay again without a doubt.

This was our first time staying at a TownePlace. We were driving from Alabama to NY. Pros: Front desk staff was nice and efficient. Lots of parking. Quiet area. Next to Walmart if you need the store. Clean. We felt safe. Cons: The bed sagged in the middle, but we still slept fine. The room seemed a little small (although the bathroom was large), but it was fine. There was that pink stuff all along the edges of the shower. That stuff is so easy to kill with a cleaner; it doesn't even require much scrubbing to get rid of it, so I don't know why that wouldn't be done. One of our towels had a long hair folded into it, but we had 3 towels, so we were able to not use that one. Otherwise, our room seemed clean. The air conditioner was right next to the bed and noisy, but we use a white noise app,