Holiday Inn Express & Suites Knoxville West - Oak Ridge by IHG

I came down to TN for the weekend, and stayed here. Am I ever glad I made that decision. The staff was wonderful with every interaction. THe room was magnificent; clean bathroom, comfortable bed, great amenities in the room. Breakfast was amazing. I definitely recommend you have the breakfast Well stocked, lots of variety, and th enews/weather reports playing on the TV, so you know what to expect with your day. Excellent experience all in all. I will definitely be back!

Nearly perfect! Very nice beds and bedding, huge showerhead with excellent pressure, and a decent breakfast. The only downside, which is big for me, was an especially loud AC unit. I was awoken at least once per night by the loudly vibrating condenser/chassis. Hopefully these are getting refurbished or replaced during the renovations.

Friendly staff. Rooms were ok - good size, beds were a little hard, bathrooms looked dirty but after looking closer it was ware and tare. Could use some upgrades. Lobby, breakfast and common areas were nice. Good location with plenty of food choices around.

I stayed at this Holiday Inn Express in early December 2024 for a biking event at Windrock. They are remodeling the entire place; our room brand new, and had a microwave and a coffee maker in it. ||On top of the beautifully remodeled interior, the customer service was so fantastic. Their employees enjoy their job and each other, and it shows in how they treat their customers. They were so kind to my children and me. I could tell they really wanted us to enjoy our stay. ||Special shout out to Rachel at the front desk and to Melanie in housekeeping. Top notch service!!||If you’re going to stay in Oak Ridge, this is the place to go.|And it sits off of that busy road, so it’s not as loud as the other hotels there.

Clean hotel, room was clean, staff was friendly. Breakfast was good,with the exception of the pancake maker. Its starting to be like the McDonalds ice cream machine.