The Westin Washington, D.C. City Center

Enjoyed our stay. First night after traveling and exhausted went to the Bar for a bite and a cocktail. We were greeted by Barry and Cathy who made us feel welcomed. Great conversation and very relaxing with them both. Said thank you and goodbye to Cathy since she would be off the remainder of our stay. Donna was on duty the days after Cathy, Barry recommended wonderful places to eat. Donna was very welcoming such as Cathy. Upon check in we were greeted with a friendly smile and H2O to stay hydrated. The hotel is under remodeling but no inconvenience was encountered. Had the breakfast buffet with a made to order omelet which was delicious. Ordered from the menu for breakfast and dinner another day food was good . The only thing I would improve is for the breakfast staff to not have loud c

I had a wonderful stay at the Westin Washington, D.C. City Center, and Barry and Iyana truly made the experience even better. Barry gave excellent recommendations and helped guide us in the right direction during the storm, which we really appreciated. His professionalism, friendliness, and local knowledge stood out. Iyana also went above and beyond to make sure we were comfortable and taken care of throughout our stay. Her kindness, attentiveness, and positive attitude made a big difference and did not go unnoticed. On top of that, the rooms were clean and comfortable, and the beds were especially comfy—perfect after a long day in the city. Overall, a great stay with outstanding service. Highly recommend, and special thanks to Barry and Iyana for their outstanding hospitality!

This was an excellent stay from check in to check out. Check in was the only time the guest service reps weren't extremely friendly and jovial. I loved that I needed my keys to get onto my floor and that my room appeared to be thoroughly cleaned and fully stocked with supplies. The size of the room was more than adequate, the beds were comfortable, the water temperature i expected to have issues with because of reviews but the temperature was more than adequate at all times. The restaurant/bar downstairs was comfortable and cozy and the lady serving me at the bar was amazing and inviting. The food and drinks were great. Being able to access the computers quickly and print service was fabulous.

First visit to Washington DC. We selected the Westin Washington DC City Center because of good reviews, we have stayed at the Westin in many locations, and the location seemed to be good. John Gilligan the hotel manager did advise us a couple of days prior to our visit that the lobby and reception area was being remodelled so we were prepared for that, although we could see some guests arriving who obviously were not forewarned and they did not look happy. The remodelling going on was quite significant and it is never a good sign when the check in desk is offering ear protectors for guests. Although we did have some prior notice of these disturbing works, I would say that they definitely detracted from our experience. And I believe the construction work could have been screened off, and ca

We were excited to see Washington DC and wanted a hotel near the downtown area where all the excitement is. This facility is in a good location, but, unfortunately, we ran into a few problems.||The room was fine, it is not large but there is sufficient space. They even brought me a microwave at no extra cost, which was a nice gesture. There was a safe in the room and a mini-fridge. On the other hand, I found a dead cockroach near the window (a photo is attached). Not good! Also, the carpet is a little bit worndown.||On the positive side, Noah in the front desk area was very helpful. I needed to find how to get to the subway and he was willing to walk with me out onto the street to point me in the correct direction. This was greatly appreciated. Perhaps because of the holiday season, the