The Westin Raleigh-Durham Airport

I had a wonderful stay last week at the The Westin Raleigh-Durham Airport. From the moment I arrived, everything was smooth and welcoming. The rooms were very clean, comfortable, and well maintained, which made it easy to relax after a long day. A special shout-out to Candice at the front desk, who was absolutely awesome. She was incredibly helpful, professional, and went out of her way to make sure everything during my stay was taken care of. Great customer service like that really makes a difference. Overall, a great experience and I would definitely stay here again the next time I’m in the area. Highly recommended! ⭐⭐⭐⭐⭐

I was retrieved from the airport by Chris the shuttle driver. He served as the initial impression of the hotel. He demonstrated above average demeanor, possesses the ability to establish rapport and shared nearby conveniences in route to the hotel. I saw Chris several times throughout my stay and I made it a point to converse as he is a pleasant and remarkable individual. He communicated pride in working for such a high caliber hotel, which I found to ring true. It is not only beautiful, but comfortable and clean. This hotel is my new choice when traveling to Durham for business, on average 1-2 times per year.

I'm a flight attendant. Had a really short overnight at the Westin. Everyone was great, the room was clean, and the bed was great. I had a wardrobe emergency and needed to replace my tights. The shuttle driver Chris was great. He happened to be free and gave me a ride to and from target. It was super helpful since I was short on time, and he' just seems to be a great guy. Thanks Chris!

Positive: "" Negative: They appear to be just opening. There are issues with how things work. Restaurant is struggling, but the quality of food is good. They are not up to par with the prices they are charging yet.

I had a fantastic experience at The Westin! From the moment I arrived, the staff made me feel welcomed and well taken care of. The hotel itself is beautiful, clean, and truly lives up to the Westin standard of comfort and quality. A special shout-out goes to Chris, the shuttle driver, who was incredibly accommodating and friendly. He went above and beyond to make transportation easy and stress-free, and his warm personality made the rides enjoyable. It’s not often you meet someone who genuinely cares about guests’ comfort, but Chris certainly does. Overall, my stay was exceptional, and the outstanding service—from the front desk to the shuttle—made all the difference. I highly recommend The Westin and truly appreciate the hospitality!