The Umstead Hotel and Spa

I've lived in Raleigh for more than 10 years and had always heard great things about the Umstead but hadn't had an occasion to visit it until now. I had a friend passing through and arranged for us to have brunch at Heron's (10/10) and decided as a treat to book a hotel room there so I didn't have to think about traffic to get there. Everything about it was wonderful. The hotel front exterior looks slightly dated - it has that brutalist/neomodern exterior that was all the rage in the 70s/80s (it was a thing) but inside it's timeless and elegant. Plush and soft and quiet and modern without trying to be hip. It's what you want a luxurious hotel to be. The staff - every single person from bellhop to reception to restaurant staff - are polite, kind, friendly, welcoming. The rooms are more high

We always have such a wonderful time at the splendid Umstead Hotel! It is a luxurious splurge for dinner, drinks and/or staying in their beautiful rooms. We recently celebrated our anniversary there, and as always the staff was over the top friendly and efficient. Our first room had an issue with the heat, and they swiftly upgraded us to a suite and took a substantial amount off of the hotel charge for the initial room...it was above and beyond kind of them. We love having drinks and dinner in the bar area, and we always splurge on breakfast at Herons, their lovely dining room. Highly recommend!

This was the best hotel experience I've had in a long time, the service and staff were incredible very knowledgeable, friendly and helpful we will be back to experience the rest of the amenities that the hotel has to offer,we had a full schedule to achieve and had limited time to get the full experience . Thank you again

STOP and look no further! If you are seeking to surprise someone special with a night, or more away, The Umstead Hotel and Spa is definitely the way to do it! Everything about this Hotel resonates style, class, and luxury. The hotel & property are inviting and as soon as you exit your vehicle, you realize you're not in Kansas anymore! The staff is next level and don't even make me tell you about the onsite restaurant, Herons... simply Deeelish! Oh, and the rooms are insanely beautiful and comfortable. Find out for yourself, I promise you will not want to leave. *Special THANK YOU to the staff on duty 1/18 - 1/19/26, you truly made my Birthday special!

Although I live 20 minutes away, I was excited to be at The Umstead again for a weekend board retreat. The hotel rooms are fantastic - the robe is my favorite, most comfortable robe ever - and the meeting rooms with accompanying catering have been top tier both years we’ve done this. The staff has always been kind, welcoming, and accommodating. A few stand out experiences I had this time were: requesting a refrigerator for my room after our group dinner and they brought a true mini refrigerator above and beyond my expectations (see pic); when I went to the bar downstairs one night and had to sit in the lounge instead- which turned out great because my server was Nikki and she was fantastic; the hot cider they served in the afternoons was so delicious and perfect after lunch; we had a brief