The Ritz-Carlton, New Orleans

I had the pleasure of attending a three-day bridal conference here this week and the event staff truly made the experience exceptional. From start to finish, their level of service, attention to detail, and genuine care for every guest did not go unnoticed. Coordinating an event of this size over multiple days is no small task, yet everything felt seamless and thoughtfully managed. The team was consistently professional, welcoming and incredibly attentive which created such a positive atmosphere for everyone attending. Thank you to the entire staff for the hard work, hospitality and care you put into making the event such a success. It was truly appreciated!!

I want to start by saying I had extremely high hopes for this stay. I booked a King Suite — a $1,200 reservation — specifically to celebrate my birthday. I traveled to New Orleans expecting the world-class luxury and attentive service that the Ritz-Carlton name is supposed to guarantee. What I received was the complete opposite. From the moment I checked in, things went downhill. No one took the time to walk me through the property or explain how to get to my room. I found myself lost — multiple times — wandering the hotel trying to find where I was supposed to be. Meanwhile, I watched another couple get personally escorted to their room with full attention and care. The contrast was jarring and honestly humiliating. Why did they receive that level of service while I was left to figure thi

Just wrapped up a two-night stay at the RC New Orleans. It was such an amazing stay from the moment we got out of the car until the bellman put us into our car to the airport.||Every staff member we encountered was gracious and offered the ultimate in Southern Hospitality. ||The Club level is truly as they advertise as a hotel within the hotel. Entering though the secret blue door dispatches you into another world where the design, decor and the all day offerings delighted us at every turn. ||There were many standouts in the club but I have to call out that they changed out some breakfast menu items each day which gave it variety. It is rare you find tha in a Marriott club. The working fireplaces and warm spaces made this such an enjoyable spot.||The room was newly reimagined and the huge

This was our first time visiting New Orleans and we chose to stay at a hotel conveniently located to the French Quarter. After staying at other Ritz Carlton properties in Europe and around the United States, the choice for our family was clear! While the property was amazing and the employees were fantastic, there was one employee that was exceptional- Nais Cameron at M bistro Restaurant. Each morning Mr. Cameron greeted our family with a bright smile and warm welcome. He always made excellent menu recommendations, and remembered our daughters 22nd birthday delivering a special treat. While there are many choices around New Orleans to dine, we chose M bistro each morning for the duration of our 6 day stay because we looked forward to visiting with him. So many times customers only report a

As a Marriott platinum member I’ve visited multiple Ritz Carlton properties. This by far is a sanctuary for me. I ended up backing up the truck at the gift shop and spent hundreds of dollars there. The hotel smells so nice. It has such a great vibe and is such a perfect location. Definitely by far one of my favorite Ritz Carlton‘s.