The Penn Stroud Stroudsburg - Poconos, an Ascend Collection Hotel

I came here with my family of four to go skiing at Camelback over Valentine’s Day weekend. The room and facilities were really nice. Beds and pillows were very comfortable. Unfortunately, our neighbors decided to have a shouting match throughout the middle of the night. I called the front desk twice to complain about the noise. Helen contacted me first thing in the morning to check on how things went. She was very attentive, professional and empathetic. When I went to check out the next day, the hotel manager, Keyur, was fully aware of our situation and ensured us that new and proper protocols were put in place to prevent such incidents in the future. I was very impressed with the level of professionalism of the staff and am fully prepared to book another stay in the near future! T

We had a great experience all around! The hotel is in a great location right on main Street with easy walking to tons of stores and restaurants. They have parking right there on the property and even an unload area that is fully covered. The room was clean and comfortable and the breakfast was tasty with a waffle machine and other basic things. The breakfast room is on the second floor and overlooks the main Street which is also nice. The people who worked at the front desk were very friendly as well.

Like this place a lot for its location. Now it's not to say there isn't something bad about it, really not a huge deal, but depending on the time of year and days of the week, it can be a bit noisy outside. Not horrible, but noticeable at times. the staffs friendly, the place is clean and well worth a b it of noise for the connivence of the location.||The downtown is a real joy, with plenty to do and see. One of the more vibrant downtowns around for sure.||Not sure if there are rooms "Out Back" but if so, I'd get one of those

The room was spotless and decor was wonderful. The breakfast was great and I loved the waffles. Coffee was good and it was nice being recognized on the board as a member at the entrance. The parking was a little challenging and the front desk seemed a bit unprofessional. Check-in the staff stepped away to pick up food. Check out the staff were eating food at the desk. Not a big deal but also not a 10

We had a wonderful stay at this hotel! It’s located in a very nice area with plenty of restaurants nearby and a Starbucks just a short walk away, which was super convenient. The location was perfect, only about 20 minutes from Camelback Mountain and an even shorter drive to the outlets. The hotel itself is very clean and well maintained. The rooms were comfortable, spotless, and the beds were especially cozy. We also really enjoyed the complimentary breakfast. it was very nice and my children absolutely loved it. The staff was friendly and welcoming, and overall we had a great experience. We truly have no complaints and would highly recommend this hotel. We would definitely stay here again!