The Ocean Sands Resort

This was the absolute worse place I have ever been in! It seemed run down as soon as we walked into the lobby. I decided to give it a chance anyway. Went to the elevators for the tower part of the hotel because we were going to be on the 14th floor, as soon as we got off the elevators the smell hit you like a ton of bricks! The carpet was old and smelly in the hallways very rundown. We opened the hotel door and I knew right away! Rundown, outdated, the adjoining room was right at the bedroom wall, and was so paper thin I could hear everything they were saying! There was curly hair on the bedspread, the curtains had something splattered on the inside of them and the bathroom has two things of poop on the wall with a blood drop on the bathroom floor as well. We turned right around and left.

The property was amazing! The heated indoor pool was the best I’ve ever been in! The jacuzzi/hot tub was top notch! The gourmet coffee bar in the lobby was delicious and the staff were very friendly and professional, they went above and beyond the entire time! Especially when they displayed my name on the marquee for my special occasion weekend!

Although it is listed as a one-bedroom unit through RCI, the accommodation is actually an efficiency apartment featuring a pullout sofa bed for guests. The sleeping area, kitchen, and dining table are all situated within the same space. A wall & door separates it from the bedroom, which has adequate space with a balcony and ocean front view. Both areas have TVs for separate watching and can be sound proofed by closing the door. The unit has a nice bathroom off from the hallway entrance to the unit. The shower with a jacuzzi tub is nice, but the toilet is small and low (appears to be accommodating for children). However, the resort quests’ bathrooms on the 1st floor hallway have normal sized toilets and are exceptionally clean. There is a genuinely nice indoor heated pool area with a jacuz

WORST experience on AirBnB ever. We stayed in June for my 35th birthday.. We arrived at 9pm to a dirty room with boogers on the walls, stains on the carpet, place not vacuumed, dirty sink, and hair on the bed. They told us they'd send someone to clean it the next morning because they had no one that night. They told us if we left we wouldn't be able to get a refund, & they were sold out. So we stayed. It took them TWO DAYS to get someone out to clean our room, & the housekeeper acted like it was such a chore to clean the room properly. Halfway through our stay we found little bugs everywhere. We were told they're just "waterbugs". They weren't. The night before we left I FOUND A COCKROACH. I asked for a manager & he didn't come in until 9am the next morning. The Next morning I woke up to

Ocean Sands Resort was a wonderful place to stay. The staff were very friendly. The rooms were spacious and comfortable. With a beautiful view from the balcony, you can see the dolphins swim in the am. We loved that there was a door to separate the bedroom and kitchenette. We had a minor issue we addressed after our stay. The manager was very kind and helpful. We look forward to staying here again.