The Merchant

I am not exaggerating when I say this was my favorite hotel experience I’ve personally ever had. I normally have major sensory issues when hearing other guests in their rooms while trying to go to sleep. However, in spite of a fully booked location at times during our one week stay, we did not run into this issue once, which was a breath of fresh air and genuinely made the stay rejuvenating. Also as a plus, we were surprised by the high quality of daily complementary accommodations (fresh baked cookies in the evenings, frittata and scones for breakfast, coffee and tea with all of the fixings freely available, etc). On the note of high quality amenities, the vibe of the common areas was so welcoming and my husband and I found ourselves enjoying those common spaces like they were meant to be

We had a remarkable time at The Merchant. Everything was so well organized from the time we booked through the time we departed and even then some. The communication was excellent, and made for such an enjoyable experience. The staff was so delightful and welcoming...and all of the extra touches at the hotel were spot on. Freshly baked cookies upon arrival...wonderful breakfast touches in the morning...and GREAT coffee. Always a huge plus. We will definitely book here again. The location was perfect. We will be looking forward to staying at more Lark Hotels in the near future...and hope that they compare. Thanks for a wonderful visit.

I loved my stay at The Merchant. The rooms feel incredibly cozy and homey, with thoughtful touches that make the whole space feel welcoming. The location couldn’t be more convenient for exploring Salem. It can be a little noisy when people move around the building, but the sound machine in the room made it a complete non‑issue. Overall, a charming, comfortable stay that I’d happily choose again.

We absolutely loved our stay at The Merchant Hotel in Salem! My wife and I stayed here in mid-December while heading to Rockport for a show, and it was truly the perfect boutique hotel experience. From the moment we arrived, we were blown away by the stunning decor—beautifully designed, cozy, and full of thoughtful details that made the space feel both luxurious and welcoming. Our room was incredibly comfortable, quiet, and just what we needed after a winter day out and about. With a fireplace! The staff was warm, friendly, and genuinely lovely, making us feel right at home from start to finish. And the warm chocolate chip cookies…honestly unforgettable! Hands down the most delicious cookies we’ve ever had at a hotel (we’re still thinking about them!) 🍪✨ The Merchant Hotel is an absolut

This place is awesome! Very lovely and comfortable room. The gas fireplace great, I recommend this cozy option! I loved the pantry, which was always stocked with snacks! The coffee and scones were so nice in the morning, as well as some other breakfast options. There is also a gas fireplace in the “living room” area, and tables for eating breakfast. Staff friendly and the location fantastic. Just steps away from Essex St, PEM, shops, restaurants, and other historic spots. The off-season rates were great too. Very happy, and will be back.