Salem Waterfront Hotel & Suites

The hotel was beautifully designed and clean. Customer service was excellent and friendly. The room was spacious and light feeling. Beds were comfortable and pillows were good. The hotel hallways smelled great - whatever diffuser they’re using is lovely. The restaurant had great food and service. We really appreciated the central location of the hotel in town and could walk everywhere we wanted to go. We appreciated the mini fridge and microwave in the room which isn’t always available at every hotel. We’re looking forward to our next stay here!

Location is key… and the Salem Waterfront Hotel & Suites absolutely delivers. This is the perfect home base for exploring all things Salem, with most attractions within walking distance. You truly feel like you’re in the heart of it all. But what makes this hotel stand out even more is the amazing hospitality staff. From the moment we arrived, everyone we encountered was warm, welcoming, and genuinely eager to help. The front desk team goes above and beyond to make check-in smooth and stress-free, offering great recommendations and local tips. Housekeeping was attentive and friendly, keeping everything spotless without ever feeling intrusive. Every interaction felt personal, thoughtful, and sincere — the kind of service that turns a great stay into an unforgettable one. Clean rooms, incred

We stayed here for three nights. The entire hotel was clean and our king suite was spacious. All the front desk staff were very kind as well as the restaurant staff. Great drinks at the bar. We stayed during the off season so it was pretty quiet which was great for us! Very convenient location. If we come back to Salem we know where we will be staying!

Positive: Hotel is perfect location to walk to main parts of Salem, restaurants, tourists attractions, and also the water! It’s very clean, super comfortable beds, friendly staff, and the location was absolutely perfect!!! Negative: The only thing we did not like was not having a fridge or microwave available in our room. Other than that it was perfect!

My room was spacious and clean, immediately upon entry! The bed was super comfortable, the room service was quick and accessible, and the fridge came in handy! Plus, I loved all the towels we got. All of the staff were kind and inviting. So thankful for our stay.