The Imperial Hawaii Resort

If I could give 3.5 stars, I would — but Google only allows full stars. All three stars are for location and staff, which are truly top tier. First, the good: The location is unbeatable. You’re right in the heart of Waikīkī — across the street from Halekulani and Outrigger, steps from the beach, next to ABC (which is everywhere), and right by Roy’s. You can literally walk across the street to Orchids at Halekulani. If walkability matters to you, this spot is elite. The staff is the epitome of the Aloha Spirit. Leanne was wonderful, and there was a gentleman whose name I believe is Aaron (or possibly Eric — apologies if I got that wrong), who went above and beyond to help me even though he didn’t have to. I’m actually moving to Hawaiʻi, and his kindness and guidance meant a lot. Their se

Positive: The staff were very friendly and helpful. Negative: The rooms were in a state of disrepair — mold in the bathrooms, pealing/yellowing wallpaper, liners pulling away from the bathtubs which made the tubs feel not firm/stable when standing and taking a shower, and the carpet felt sticky and dirty.

This is our 5th holiday on Oahu from England, and our first time staying at the Imperial. Everything during our stay was fantastic. The check-in staff were welcoming and polite, our first impressions were great. We were allocated a room on the 24th floor for our 20 nights stay. The Palm room was a very good size for 2 adults and 2 children, we had lovely views, a good kitchen, it was all clean and comfortable, and everything we needed for our stay. We used the top floor pool a lot, the kids liked it most days, even on days that we spent in the ocean. Staying open until 10pm was a bonus. Housekeeping were good. The hotel is in an excellent location, close to the beach, right next to entertainment on the Waikiki Beach Walk. It's in a perfect location. We had a couple of ukulele lessons with

The Imperial resort is a large resort located in the heart of Waikiki. It is just steps from the beach. The rooms are well equipped. The air conditioning works great and the bed are comfortable. The kitchen is well stocked as well. The pool is a bit small but adequate for a quick plunge. ||The only issue we had was when the murphy bed is in its down position, the legs of the bed stick out beyond the mattress so hitting your toes/foot on the bed post can be a problem. Just be careful. Other than this small issue, the hotel is great. ||Parking is convenient although its a bit pricey at $30 a day. However, all things considered, it is well worth it.

It is an older hotel and the rooms need a major update, some of the rooms look like they are from the 1990s minus the flat screen test. The bathtub in my room was partly broken and if you stepped near the drain the fiber glass would shift and snap. With that said, I know ive painted a rather grim picture, but youre not here to stay in a hotel room, this hotel is great for walking to places, and its a short walk to the beach. The staff here were amazing and helpful, and I can not praise them enough, that said if you stay here go to the misubi cafe that is next door for a cheap meal, and the bakery around the corner for a coffee and a snack. I highly recommend this area and the staff, but there is room for improvement.