The Hotel at The University of Maryland

PERFECT stay for our college tour of the U of M campus! Once we parked in the hotel lot, we were able to just walk anywhere we needed to go, saving me from extra lot fees. The hotel is beautiful with nice amenities. Our room showed very little signs of wear and tear, but was spotlessly clean and comfortable. Hallways were quiet and rooms were private (couldn't hear tvs and conversations outside). We visited the coffee/bagel/sandwich shop downstairs several times. We had our own smaller engineering tour scheduled at the school, but the hotel also offers frequent general campus tours of their own! If my kid decides to go to Maryland, I'd happily become a frequent guest here.

We had a wonderful experience hosting our event at the Hotel at UMD. From start to finish, everything was handled with professionalism, efficiency, and care. A special thank you to Yocelyn, who was absolutely outstanding. She ensured that pricing was fair and reasonable, clearly outlined what was included, and made the entire process seamless. Most importantly, she was attentive and proactive in making sure our event ran smoothly on the day of — which it absolutely did. We truly appreciate Yocelyn’s attention to detail and support throughout the process. Highly recommend the Hotel at UMD for anyone planning an event — and if you have the chance to work with Yocelyn, you’ll be in excellent hands.

Positive: Very nice hotel. Negative: Paying for parking. Hotel guests should be able to park for free. Would have given staff a 10 but I was told I would receive a text message when my room was ready. I did not receive a text message.

TV didn’t work. The power went out 3x for the entire hotel. Water wasn’t working from 11p-5a which they scheduled but failed to share that information prior to my arrival. The people at the front desk speak so softly you can’t hear them and they can answer ZERO questions about anything. The lights in the rooms are impossible to figure out. No normal light switches. Tried to go to the Grille restaurant in the lobby and the host (who was nice but needs some OSHA training) carried my drinking glass to the table with his fingers IN the glass then the server poured water in it for me to drink. No thanks. The rooms are clean and new, that was the only redeeming part.

I just left the hotel after a quick 1-night stay with my 2 kids to attend a Terps basketball game. Even though we live about a half hour away, I thought it would be fun to make a night of it during Winter Break and The Hotel was the perfect choice! It kills me that I forget her name, but the girl at check-in was so friendly and welcoming. I remember she's El Salvadorean and lives in PG County. She wonderfully upgraded our room with a great campus view, top floor, 2 beds, early check-in, and comped our parking just because! That kind of service will keep me coming back. Speaking of which, I think this was my 6th time staying at the hotel. My only gripe in the past was that the beautiful indoor pool was always too chilly, borderline unusable (even my kids thought it was too cold in the pas