Holiday Inn Express & Suites College Park-University Area by IHG

I had a very unique experience at Holiday Inn Express. I am writing to commend the kindness of Kayla at the front desk.||I was in a jam. My husband was bike riding about 6 miles from home when he got lost. I was able to locate him near to the Inn, but we were unable to get the bike in the car or trunk. It was starting to get dark, and I had tried AAA, and asking if I could leave the bike overnight at a local business. Then I decided to check the Holiday Inn Express. I was willing to pay for a room if I needed to, so the next day we could return better equipped to transport the bike.||I walked up to the front desk, visibly upset (we are seniors and it's hard for me to drive at night). I asked Kayla if there was any way the bike could be stored overnight, so we could return in the morning

Positive: Breakfast spread was pretty awesome and made up for the mediocre room. Nice location near university. Decent price. Negative: Room smells mildewy when you walk in. Front desk sent someone to look into it but no change. No bathroom vent. Carpet feels sticky when you walk on it with bare feet, so we opted to wear slippers inside the entire time. Pool was not heated.

I have to say that I had a very pleasant experience staying at this place for 10 straight days. The place is very close to the University and there is trail from the back of the hotel straight into the University with great view of tall trees on the way instead of the busy traffic on the road. I enjoyed the breakfast everyday and was comfortable throughout the stay. The staff is approachable, friendly and helpful. Specially commend Nicola from housekeeping who was super nice and kept my room tidy. I recommend the place to everyone.

Have stayed five times of the 13 stays that I have scheduled at this property this year. So far, it's been a great value! Victor (shuttle driver), Morgan (front desk) and Javier (front desk) are awesome! The comp breakfast is great with variety (pancake machine, cinnamon rolls, eggs, yogurt, multiple other hot options), and the three rooms that I've had so far have been nearly immaculate in terms of cleanliness. The rooms are in good shape, moderate wear from prior guests but nothing to complain about, pretty typical for a midscale property. Mattresses are pretty comfortable, noise levels are low on the quieter side of the building, moderate on the side facing US1. WiFi is fast, AC units are adjustable (some hotels lock them, so this is WONDERFUL), and the bathrooms have actual doors inst

I had a comfortable stay at this hotel. The room was clean, quiet, and well-equipped, and the bed was very comfortable. The staff were friendly and helpful throughout my stay, always ready to assist with anything I needed. The location was convenient, with easy access to shops and public transport. Overall, a pleasant and hassle-free experience — I would stay here again.