The Dell Motorcoach Resort

Just checked in to our site. So far this is terrible. The site is completely under construction. See pictures. Went to the office to request another site. They claim nothing else is available. Asked for a refund, was told they can't issue refunds. Only vouchers for a future stay. As if I ever wanted to come back. Asked for a discount for the inconvenience and false advertisement, as the online pictures look amazing compared to reality. No discounts. Asked to speak to the manager, but they won't even let me talk to him. Forced me to sign the contract which states that I am satisfied with the space or they would kick me out. We have no choice but to stay since nothing else is available in short notice. But BBB and attorney General will be hearing from me unless they make thi

Probably the nicest motorcoach park in the area. This place is beautiful, well kept, spacious, quiet and private. Close to all the attractions but a quiet private oasis from all the hustle bustle of downtown Pigeon Forge and Sevierville. We stayed in site 2611 and it was plenty long for our 43 ft. Coach and full size truck. It was a brand new concrete pad and was quite level. All the sites are concrete now. It was so clean and manicured. The large picnic bench was brand new. We had no trouble getting in or out of the site. Electric water and sewer hookups were flawless. The road leading from 441 to the Dell is a bit narrow but it's only 1/2 mile or so and we only encountered one truck coming the other way.

Edit: sorry ,changed 11 to 12 arrival time . I checked the time stamp of my photos. The site we had reservations for still had someone in it when we arrived at 12 (check in time ) we sat out front of our spot for an hour and a half waiting for them to leave . When we were able to pull in the place it was a mess from someone working on the shed . Sawdust all over along with small pieces of wood on the ground . The fire pit had several pieces of pressure treated lumber tossed in it . The stones surrounding the fire pit and the patio were repaired with completely different color cement sloppy repairs is putting it mildly. One slate was loose on the edge of the step and the wife almost fell but luckily she caught herself . I’m reporting the way I see it . Seems the owners of the lot just col

Amazing campground. Great mountain views. Great convenient location. Office staff are great, and friendly. Highly recommend this place.

Always a pleasant stay at The Dell Motorcoach Resort... Also, Staff (all) have been fabulous - - always accessible, personable, polite and helpful. Looking forward to another return visit.