SureStay Plus Hotel by Best Western Houston Intercontinental

Houston, TX · Hotel

Rating
3.0/5
★★★☆☆ 3.0
Reviews
20
Rank in Houston
#420
of 941 hotels
City Percentile
20%
rating percentile
Address
SureStay Plus Hotel by Best Western Houston Intercontinental, 12701 North Fwy, Houston, TX 77060
Phone
(832) 705-8690
Website
www.oyorooms.com/us/112118/?utm_source=GMB_US&utm_medium=Organic&utm_campaign=US_HTN029

SureStay Plus Hotel by Best Western Houston Intercontinental is a hotel located in Houston, TX. It is one of 941 hotels listed in Houston. Its 3.0-star rating is slightly below the Houston city average of 3.8 stars.

Customer Reviews

★★☆☆☆ 2.0 DON GATO (EL GATO MALVADO) · Feb 2026

The people are great but there environment they work in are not. Whos to blame? Management? Idk but this place needs to be resolved as there is beauty that can come from the old bones of this hotel.

★★★★★ 5.0 Nakia Gilmore · Jan 2025

I looked for an economical hotel to stay at while attending college and living off-campus. The staff is attentive and accommodating, providing assistance at all hours of the day and night. They promptly address any maintenance requests and provide me with coffee each morning.The refreshments available at the front desk are reasonably priced, and security is a top priority, which guarantees the safety of my parked vehicle during my visit here.

★★★★★ 5.0 Keep on Truckinn · Jul 2024

I'm a truck driver I travel a lot Houston just experienced a hurricane the city was under a pandemic so it's understandable that you won't have some things at a hotel. The guy at the front desk was very helpful made sure I liked my room before I checked in to it also the maintenance man did everything he could do to make sure that I was content with my room and my air conditioner worked. I just spent two nights here so far I have not had any bugs in my room or on my bed 🤷 so those old reviews don't believe them lol I was happy with my stay and I will book again :)

★★★☆☆ 3.0 Ashly Duraso · Apr 2025

The ladies at the front desk were friendly and very helpful. Even the owner greeted us. The room does smell like smoke but other then that it is very clean and nice.

★☆☆☆☆ 1.0 james valdelamar · Feb 2025

You ever heard, you get what you pay for. This is exactly it. But I still feel like certain things should not be in place. Water clogging up in the bathtub, toilet don’t flush. It’s maintenance issues that should be taken care of before renting rooms. Hope this place gets their stuff together.

Services

Hotel

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This listing is informational. Contact the business directly to verify credentials, services, and availability.