SureStay by Best Western Mt Pleasant

Very clean, beds very comfortable with just the right combination of support and softness. Was nice and quiet while we were here. We stayed in a suite with a separate living area, which made it nice to rest while my traveling partner stayed up watching tv. Would definitely stay here again.

Positive: Clean comfortable room and bed. Quick check in. Able to park in front of room. Negative: Staff could of been more welcoming.

If I were the staff here and only had 2 Jacuzzi suites with only one booked, I would rent the nicer if the two first instead of putting someone in a room where the air conditioner is so old you can't figure out how to turn it on. See picture. Or where a female traveling alone is given this room where the phone doesn't work and the cord is super sticky to the touch. Instead, I would put them in the nicer of the two with an updated air conditioner and where the phone works. Oh, but the surprise of the nicer room is that the Jacuzzi tub did not work. Hotel is out in the middle of no where, where other tenants bring chairs and sit outside - this was a little unsettling to me as a female single traveler. Luckily, the bed was comfortable. PS don't expect a fridge, there isn't one.

Rooms are very clean and comfy 😌 Breakfast was just sausage and cereal at 8:30 am, so maybe we were just a little late. Staying again, so I hope there is breakfast this time.

Stayed 2 weeks for work . Not a good experience at all . They didn't clean my room one time in 2 weeks . I would keep putting the service room sign on door so they took the sign so I couldn't put it back up . Bathroom wall has mold all over it room 209. I would have to go to front desk every night to get clean towels because they would not service the room . Told front desk 3 times did not do any good . Breakfast was a joke also . Will be telling my company not to book anymore at this motel. Horrible experience