SureStay by Best Western Childress

We got the last room so I'm not going to complain much. However, the room was bare with bright ceiling lights, no bedside lamp, the room was lit up like a cafeteria. Even if it were hot outside the room would feel cold and uninviting. |Breakfast was poor. Not much better than nothing at all. No protein options, not even a boiled egg.

The bedding was stained, the towel rack literally fell off the wall, breakfast was beyond minimal, the bed was uncomfortable, and the accommodations were laughable. We paid twice the rate that we paid for a much nicer hotel a week ago. I'm typically a very low maintenance traveler, but this was ridiculous.

I liked this place until I was checking out. Rooms was freshly clean as I arrived. Obviously there is a women who lives on the property of the hotel, assuming a family member of the hotel. I was walking my dog around the side of the ENTRANCE OF THE HOTEL as a middle eastern women approached me to say this is a private area while THERE ARE NO SIGNS TO SAY THAT IT IS. I told her who is the area private to and she said that she lives here as it is the back area of the hotel office. Moral of the story watch where you are walking with you pet even if you are on the Hotel property that I pay to stay in. Ridiculous. PUT A SIGN UP LADY.

Room was spacious. Shower did not have a door. So the floor will get soaked even with the towel they have for the floor. The shower nozzle was overhead type and did not move. It only had one spray setting. Did not get to try breakfast.

I initially requested a king bed rooms. We arrive only to find that all “king rooms” are on the second floor with no elevator, ONLY AN OUTSIDE STAIR! At 81 years old my husband can not easily climb stairs, let alone carry a suitcase up and done one! But the front desk gave us such a hard time about insisting on a ground floor room. And then insisting we pay more for the change! Warning: demand specific information when making your reservations! The #4 double queen first floor room we finally got was large, and very clean, although somewhat spare with amenities. The room’s air conditioning system kept changing sounds throughout the night, waking my husband up many times, he complained. Would we stay there again? No. And, we did not stay for their free breakfast so I can’t comment on that.