Superior Suites Phoenix Mesa

The room was dated and worn. No charging ports for devices. The sink was badly cracked and the tub was rusted out by the drain. The bathroom door was broken. The carpet was stained. An office chair instead of an easy chair. Clearly not refurbished in the last 30 years.

A Gem of a Stay! I just returned from an incredible stay, and I'm still on cloud nine! The service was top-notch, the room was spotless, and the amenities were amazing. The staff went above and beyond to make me feel welcome and at home. The location was perfect, with plenty of great restaurants and attractions nearby. I loved the convenient parking and easy check-in process. Can't wait to come back! Highly recommend to anyone looking for a fantastic place to stay. Stay at the Superoir Suites Hotel.

Front desk lady (night [12/18/2025]) was kind of rude for no reason. Got in the room and there were no towels or washcloths. Rooms look nothing like online. Buy a room daily and you get housekeeping daily. But spend more money and buy a weekly room and get housekeeping service only once a week. Makes no sense and is poor service. After a full week there I caught the manager (Derik) in a lie, whereby he told me he did not personally enter my room. However, he was unaware of my personal surveillance in the room. (See photos.) The fact that he lied about this raised a huge red flag, especially after I told him no one was allowed in. Arizona laws prohibit staff from entering absent exigent circumstances. Also very poor service in that they offer housekeeping only once a week, their ice machine

The safest place with the friendliest staff. As a truck driver, I often stay in various motels, this is the best hotel to stay and I use this place for a rest. Manager,I think Deric does a great job running this place

I was able to do an early check-in with no difficulty. My deposit was immediately refunded when I checked out (earlier than expected, but nothing at all to do with the accommodations). My room was clean, comfortable and well lit. To my knowledge everything was in good working order. I cannot vouch for the coffee maker because I did not try to use it. There was a crack in the bathroom sink, but it did not appear to be leaking anywhere. There was a small worn spot on the carpet right by the door.