Stony Island Motel

I’m disappointed in how I was treated by this place. 1. I needed help with using two bank cards. 2. I reside in another state and is here because one of my family members died. 3. I have medical conditions that I’m very embarrassed to say. I have a small service dog and was turned away. I stayed at this location less than two months ago and they accepted my credentials. I also made sure the room was decent when I checked out as requested by the people who checked me in. This price range is what I could afford. Now I have to figure it out. It’s too hot to get rest in my vehicle. I don’t like leaving poor reviews, but I feel really bad after 7 hours of driving

It was a nice stay. Just wish the room was clean.

The night clerk was nice, but the morning one was not. The room was huge and mostly clean, except brown spots on the wall. It had a real walk in closet, but no refrigerator or microwave and small tv. It was loud next door all night but that's nothing the management has control over.

I didn’t get any sleep because some woman in the room next to mine had different men in her room all night, she screamed all night and banged the headboard against the wall and you could hear the noise in my room. I told management and they had nothing to say…

I was coming into Chicago for a quick business trip and needed a room for the night. I'm not a picky person, as long as there's a bed and a lock on the door. Im not used to the cold so I parked my vehicle close by the office, mind you no cars were in the parking lot so I wasnt obstructing any vehicles from passing. The front desk attendant at first introduction was inexcusably rude! She refused to answer any of my questions demanding that I move my car because it was parked in the wrong spot. She was so rude to the point that I had to drive off without getting a room! If thats the first person customers are greeted with, then I understamd how the parking lot was empty. You couldn't pay me to stay there, just off of the customer service I was given.