Staybridge Suites Elkhart North by IHG

DO NOT STAY AT THIS HOTEL. I reserved a room for my daughters 10th birthday. I got the two bedroom suite that's sleeps 6. Being a rewards member I have never had a problem with requesting early check in. Staybridge denied that cause they needed time to clean the rooms. When I got there at 3pm to check in. I was informed that I needed a $250 deposit, which I was never made aware of while booking nor is it in my confirmation details. After dealing with that. We checked into our room, to walk into a dirty room! (Remember I couldn't get early check in cause they needed time to clean) Walls were filthy. Floors were not swept, I had hair in my bathroom toilets. The tub was not cleaned. Sheets were still dirty, all they did was pull the blanket over them and tried to tuck it in. The coffee pot st

2 Bedroom suite was wonderful. It was spacious, and clean. The TV in the bedroom with the King bed only tuned on but no channels and no other cords for hook up (so that's probably why). Also, one of the ottoman's in the room had a chewed up corner and bottom wood part-guessing from a previous dog staying there. Pretty sure they charged my room for the damage after I left though, which is ridiculous. Hotel staff was wonderful, helpful and pleasant. The breakfast buffet in the morning was delicious with several different options to choose from. Indoor heated pool was working and clean. Dog friendly, and my son and his girlfriend enjoyed their stay as well.

Chasity was the most sweetest person and so wonderful during the happy hour they provided. It was our 41st wedding anniversary and what a great way to spend it. We met some wonderful people and were able to talk with them for quite a while. What a beautiful place to stay. The beds are super comfortable. We will definitely be coming back.

Me and my husband travel alot. This is my very first hotel review ever. We stayed at staybridge hotels alot. But this staybridge in elkhart indiana room 203 needs alot of work. Our bedroom door looked like it had been kicked in. Someone nailed it back together. It looked horrible and the door did not want to stay shut. The air conditioning needs to be checked out because our room stayed hot.Our shower curtain was all messed up and the floor in the bathroom was dirty.Our top blanket on our bed had been ripped and was dirty. So my husband went and got another one. The chair in the bed room looked soiled with something maybe dog pee. If u lift the cushion you can see all the stains. The night stands was dirty didnt look liked it had been cleaned because there was cup marks on it and it wa

Arrived late after a late night college football game, and walked in to find that our two queen room as stated on the reservation, had been given away. We were in turn given a stinky, smoky, single King room with a cigarette burned pull out single bed (3 person room) for our family of four. To top things off, the front desk attending rudely hung up on me, after I requested bedding to fit the cigarette burn pull out. |I’ve stayed at more good-to-excellent IHG hotels then I can count, but I don’t think I’ll ever stay again at a “Staybridge”. Terrible.