State and Grand by BridgeStreet
Chicago, IL · Furnished apartment building
- Address
- State and Grand by BridgeStreet, 505 N State St, Chicago, IL 60654
- Phone
- (312) 955-1015
State and Grand by BridgeStreet is a hotel located in Chicago, IL. It is one of 356 hotels listed in Chicago. Its 3.9-star rating is slightly below the Chicago city average of 4.1 stars. There are 10 photos associated with this location.
Customer Reviews
If you enter the room you will be amazed because it really is a big apartment with a fully stocked kitchen and everything you need. But if you spend a few nights you'll realize how rundown this place is. 1. About 60% of all the power outlets in their rooms are not working. Some of them are even hanging out of the wall which is dangerous. 2. The walls are very thin, if someone is in the hallway it's very loud. 3. The rooms are not clean (stains on the sheets etc., housekeeping is not their strong suit) and the bathtubs are usually always clogged. 4. You have two different temperature controls - both will not work. 5. The fully stocked kitchen is cool but be prepared to wash everything before using it because none of the plates or cutlery will be clean. 6. The floor needs a complete re
Rooms come complete for extended stays, full kitchen, bedroom with walk-in closet, full bath, washer/dryer, gym and pool. The gym and pool is shared with the hotel on the lower levels and can get a little busy as they aren't the largest. Rooms are serviced only once every 2 weeks. The room has a distinct odor and has a few annoyances such as light switches not connected to the various lamps situated around the room (you end up having to turn the dial knobs on each one to turn them on/off). Each room has its own dedicated wifi router which is nice.
Beautiful apartments but our leasing process has been FAR from easy. The staff consistently uses the excuse of “being busy”. They are extremely difficult to get ahold of, regardless of what time of day you call. Constant following up with management just to get a call or email back that does NOT answer any of our questions. We were so excited to move in to our apartment, and now we are questioning why we signed a lease here. I truly hope that once we are moved in things will be better, but this experience has been HORRIBLE. I would not recommend leasing here to an ENEMY!
Location is fabulous - just a few blocks from so much entertainment, shopping, and history. Staff were excellent even for this level of property. Room was great (floor to ceiling windows with great views), with a few small concerns or maintenance niggles such as the ice maker and a bit more wear and tear here and there than expected. Beds were not good - worn out mattresses and noisy frames.
The view is amazing, easy access to parking. It is a perfect location for a long business stay or an extended getaway. The furnishing and rooms are immaculate and very pleasing to the eye. Im already looking to book in the near future. Good company, great branding and excellent staff. Its a breath of fresh air to find in an already congested market. Great job!
Accessibility & Amenities
Services
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This listing is informational. Contact the business directly to verify credentials, services, and availability.