Springs Inn by Capital O I 25

I payed for a room that I didn't receive. I called the person at the front desk and I had a difficult time getting a hold of him but when I did he was really rude he yelled at me and he said that there was no vacancy left and hung up so not even 10 minutes later I called Oyo they said that they would try to help me get my refund back and so we waited a couple days then I got a hold of springs in my capital o I-25 and the dude said that he was going to give us a refund back all we had to do is call Oyo and let them know that he was going to give us a refund back but we never got a refund back.

Omg! This place is so dirty and horrible. Everything was unplugged. For a reason. If two things are running it blows breaker I guess. Also. The microwave did not work. It was freezing in the room and the cheap space heater did not warm it up at all. It was dirty. Fridge stunk bad. One bed had no top sheet on it and only a thin blanket from the 70s with a huge burn hole. We had to put it on the bed we were sleeping in. To top it all off..... NO HOT WATER. Also no way to call office to ask for help with that. That was just a small percentage of issues. Not to mention the SMELL. WOW

I stayed here recently with my boyfriend, and it was one of the worst hotel experiences I’ve ever had. The room was freezing and didn’t have working heat. The staff gave us a small space heater, but warned us that if we turned it up too high, the power would go out. It barely warmed the room. We asked for an extra blanket, but it had stains on it that looked like urine. One of the beds had cigarette burns and holes in the sheets. The whole room smelled old and musty, and the water never got hot. Overall, the place felt dirty, unsafe, and just neglected. I honestly felt uncomfortable being there. Even at $43, it wasn’t worth it. I would not stay here again.

Positive: The location Negative: The entire motel had no heat. The staff said space heaters would be sufficient. It was freezing in the room.

NO HEAT IN JANUARY IN COLORADO! When it comes to hotels, I am used to staying in the lower end ones and don’t mind they aren’t all fancy and stuff but this one was just completely unacceptable! First, had a huge hassle with the guy I dealt with after booking. He just refused to believe I paid for my damn room after showing him the receipt and even my own bank statement and insisted on calling his son to check On some computer. It was 4am and I was exhausted. When I finally get to my room ITS FREEEZING. I start to go back to the guy and he meets me with a freaking space heater! And tells me don’t turn it on high. My room NEVER warmed up. I was cold all night and couldn’t even take a shower in the morning I was so damn cold. It dropped to 10 degrees last night this is not okay at all and I’m