SpringHill Suites Chula Vista Eastlake

I had a great stay at this hotel and would definitely come back. The pool and jacuzzi are amazing — the jets are powerful and perfect for a relaxing massage. I also loved that there’s an outdoor shower and restroom by the pool area. Everything felt clean and well maintained. The room was very nice, with a good TV, free Wi-Fi, and comfortable setup. The staff and service were awesome — very friendly and helpful. Breakfast was a big highlight. The continental breakfast was excellent, with a great variety like oatmeal, eggs, bacon, sausage, bagels, and more. It was fresh and satisfying every morning. The only two small things I would change: I wish the pool had later hours so guests could enjoy a night swim. The room I stayed in didn’t have a separate door for the toilet, so there isn’t much

Such a wonderful staff in this hotel. My team usually stays here for work and this is the second year we spend a week in their meeting rooms for yearly strategic planning. The staff is always attentive and super flexible, they go above and beyond. The hotel is spacious with great natural light, and has a wonderful grill and swimming pool. Very centric and close to stores, and walking trails. I highly recommend it!

Nice looking hotel but the stay was bad! Hotel stops you from making the room cool enough to sleep. Says lowest is 67 but never gets there. Complained and person checking the thermostat said, sorry it won't go any lower. Woke at 3 a.m. hot. A/C seems to go off when there is no motion in the room. Never went back to sleep. Today got back to my hotel at 4:30 and started working on emails. After 10 minutes the lights went off. Went to check the switch and the lights came back on. Ok thought it was an anomaly . 10 minutes later happened again. Each time I sat down lights would go off with no one walking for 10 minutes. I get saving energy but this is crazy. Last straw was telling the front desk about the issues and saying I will check out a day early. They said you know you will

This hotel was at par with a couple disappointments. The rooms were spacious, modern, and very clean, with comfortable beds and a well-designed layout that made the stay relaxing and convenient. The staff was friendly and professional, and check-in was smooth. On downside was the lack of consistency with breakfast. Greek yogurt and potatoes were only seen on day 1 of a week stay; often unavailable, and for vegetarians who don’t eat eggs, the options were very limited. Aside from this, the complimentary breakfast was fresh and well-organized. Swimming pool and gym were clean to enjoy but jacuzzi was dirty, could be because it was in all open space. Despite the minor issues, the hotel offers comfort, quality, and good service. I would definitely stay here again and recommend it.

EDIT: I received a very sincere email from the hotel this morning taking my concerns very seriously. I greatly appreciate the near immediate feedback from Isabel. This is what top notch customer service is all about. I'm a bit shocked at writing this review. I had high expectations going into this, but I was disappointed at a few items. Firstly, this hotel is only about a year old. It still smells and looks new. There are fantastic appointments in the lobby. The outdoor seating area is gorgeous with plenty of seating near the fire pits. There were also grills with free to use utensils at the front desk. The pool and hot jacuzzi look awesome. I've never seen an infinity edge pool at a hotel before. I didn't try to pool, as it was to cold for my taste. the jacuzzi was weird. The