SpringHill Suites by Marriott Houston Westchase

I want to thank Irene. She was so helpful and welcoming to me and my family. Our room's AC was not cooling and she helped us switch to another room immediately. The breakfast was great with a good selection of cereals and a hot meal. The dining area was clean and festive for Fall. I only stayed a night. However, when I am in Houston again I would definitely come back for a longer stay.

The hotel was clean and the lady clerk who checked us in was very polite. The room was on the 4th floor and appeared clean and neat. The bathroom was updated and attractive. However, We literally had to wait 15 mins to have hot water. We had to let the water run and run before it would get hot. Then the water pressure was uneven as well. So showering was a nightmare. Even waiting to get “warm water” at the sink was over a 10-15 min wait. The walls between rooms are paper thin. A family with small children checked in at 11:30 pm and they were next door to us. The screaming children and loud banging was horrendous. The free breakfast was fair, not much variety. Not impressed with this hotel.

Room was nice and clean. Service lady at the front was nice but in my stay my vehicle was broken into and my window was busted out. It killed my work day and my meetings so I lost out on a days work from this and had to pay $500 to fix the repairs. There was another guy who got his window broken into aswell and his firearm stolen. These people were specifically looking for firearms. So just a caution to anyone who is thinking about this location to he mindful of this. My truck was locked nothing to see to even break into. Just super unlucky me. The hotel did give me points and apologized but unfortunately that dosen't fix my stress and points were no where near the $$ I lost out on this day. This really messed my week up.

Positive: Price, location, comfy bed and pillows, modern decor, breakfast was amazing! Negative: No major problems

Stayed an evening here in October 2025. This location is convenient for the location itself. Close to the Energy Corridor Energy companies and several area business. Easy to access from freeway and tollway. It is a Marriott brand and as such as expected for a Springhill Suites brand. This location was managed well and seemed updated or new. The furniture was new-ish and it was well kept. The service was good. Didn't have much interaction but it was good enough when I interacted. I would stay here again when in the area. No complaints at this time