SpringHill Suites by Marriott Edgewood Aberdeen

Positive: Location was wonderful Negative: For starters the bed sheet had on one of the beds had a blood stain on it. The toilet was not cleaned properly. The sofa-bed was not that at all it was some kind of futon day-bed that was not comfortable nor slept the 2 people as promised.

My children and I checked in late. The woman was very accommodating. Upon walking in the place looks well put together. I generally stay at Tru Hiltons but this was close off the interstate. I was quoted $160 for the night (above my Tru Hilton, but we were tired). So I pay and check in. I walk in the room, it smells pungent and stale. There was a dead roach in the window, ants in the bathroom and sink area, hair in the tub and there was some kind of hard crunch what I believe was part of the previous person food in the kitchen. I cleaned up stuff, went to bed. The next morning I promised the children swim time and anyone whom owns a pool knows that when kids are kicking and slashing around there should not be foaming bubbles. This water was nasty. I had them get out. We were almost home a

I stayed at this hotel for two weeks in June 2025, following the unexpected passing of my father. From the moment I checked in, the staff went above and beyond to offer comfort, flexibility, and kindness. They were incredibly accommodating with my extended stay, and what truly moved me was the thoughtful gesture of a sympathy card signed by the team, along with a bag of snacks they put together for me. Those small acts of compassion meant so much during such a heavy time. The hotel itself was clean, quiet, and well-maintained, but it was the people who made all the difference. I’m beyond grateful for their empathy and hospitality. Five stars isn’t enough, thank you from the bottom of my heart!

Electric went off and front desk was annoyed i even asked about it .i had to walk down the stairs to get there because elevator also out .when it was back on , elevator was still out . Walked down to get coffee and breakfast and was told i had to wait 15 minutes until 7 . I walked back up and waited .Both the breakfast girl and front desk clerk were very rude . I hope their vacation doesn’t get ruined like mine . I also asked for the muffins to be filled so I could take one back up to my granddaughter and she went and got 1 and handed it to and didn’t fill until I was leaving to , once again , walk up 3 flights of stairs . . There was absolutely no empathy for the inconvenience. Not nice people at all .

I first stayed here a few months ago and am often in the area for business. These rooms are great and offer a lot of space. Rooms come as advertised. The elevator all the way down the hall is a little shaky when it stops to open the doors, but other than that I haven't had any other concerns.