Spray Beach Oceanfront Hotel

Absolutely DISGUSTING conditions and horrid customer service. We went to check in on September 28th at 7:30 p.m. and directly in front of our door(pictures attached) were the entire hotels worth of dirty linen, towels AND trash. Completely unsanitary. We had to step over the bags of trash and dirty linen/towels to even get into the room. These weren't the only bag left out on the property. It was disgusting. We told the front clerk that we could not stay there due to these concerns and he said that he understood and would have a manager call back to refund us in the morning. We had family staying locally and the next morning at 9am the trash was STILL there.||Someone called quickly the next morning and claimed we were refunded, we were not. What the hotel did was CHARGE us for incidentals

This is the fourth or fifth time staying here during the October's LBI kite festival. Always stayed on the third floor/beach front for the views of the beach. Pretty quiet during this time of the year, except for a occasional wedding. Usually shuts down by 10pm....no big deal. Since started coming here over the years, the hotel has made many upgrades for the better, but there's one problem. Upon arriving yesterday, I've learned that the windows were replaced....great. Except you can not open them!!!! Maybe it's for insurance....who knows. I come here for the smell of the ocean breeze while I sleep. I'm really , really bummed about it. That is one of the main reasons I've gave the rating three stars. Some folks might like their room all shut and closed up ... I'm not one of them. One othe

Absolutely DISGUSTING conditions and horrid customer service. We went to check in on September 28th at 7:30 p.m. (picture time stamped attached) and directly in front of our door(pictures attached) were the entire hotels worth of dirty linen, towels AND trash. You can see that it was MULTIPLE bags worth of trash. Completely unsanitary. We had to step over the bags to even get into the room. These weren't the only bag left out on the property. The cleaning people had gone home for the night and they were NOT actively working on cleaning. This was left OVERNIGHT!! It was disgusting. We told the front clerk that we could not stay there due to these concerns and he said that he understood and would have a manager call back to refund us in the morning. We had family staying locally and the next

Family of 4 traveling with an 11 and 14 year old. We had a wonderful stay at this hotel. We have always come to LBI and rented a house for a full week. This year we were only able to come for a few nights. The Spray Beach Oceanfront Hotel had everything we were looking for. The property is beautiful and perfectly located. We had 1st floor oceanfront room which was ideal for our family. The complimentary beach chairs and boogie boards made packing so much easier. The kids loved the pool and hot tub at the end of the day. My husband and I were able to enjoy the a drink at the bar at the end of the day while the kids relaxed just feet away in the room. Any minor issue we may have had at the hotel was resolved promptly by the hotel staff in a kind and friendly manner. We would not hesitate to

We checked in to the hotel for a quick overnight getaway to the beach. We were not informed that the property was hosting a wedding either when we made the reservation or when we checked in. By 3:30 pm a PA system was already on and testing. Events at the Spray Beach take place outside under a tent attached to the hotel. By 6:30 it was very loud. The electronic dance music continued until 9:59. The balcony for our room was directly over the tent. At 9:30 we called the desk to complain, and Greg said there are always events this time of year and the music would stop at 9:59. He refused to give us a different room and said if we left, we would still be charged. My brain is still pulsating. The hotel refused to issue any refund. I would not recommend this place unless your idea of time at th