Sonesta ES Suites Colorado Springs

We had 2 suites for 3 nights. The location was great. Plenty of room and my daughter loved the pool toys and the pool. Breakfast was standard and the pancake maker was fun. Those were the only positives of this place. One of our suites smelled like marijuana and when we talked with the front desk they said they could deodorize it for us and give us a discount. We had to leave for several hours but it helped. The carpets were filthy and everything was old and not well kept. Stairs outside were slanted and not safe. While almost everyone was friendly, when we asked about the discount we were told no when checking out. While location was great. I would look for another place that was cleaner, more updated and for the same price.

Fabulous place! We had the room with the loft, had a nice little kitchenette. Breakfast was great every morning, excellent coffee and tea available all day. We were there with friends and really enjoyed the pool, and the staff allowed us to hang out with our friends in the small area off the lobby for an evening.

There was a young man I believe his name is Ricky. He was so kind and went above and beyond to make sure my granddaughter and myself were able to use the pool. This was a few months back and I've been wanting to write a review. The pool should have been open that morning for some reason it was still closed. He saw myself and granddaughter outside by pool . He said let me clean it and make sure it's perfect for you guys. I don't think it was his job but he did it anyway which shows what a great employee he is! Thank you Ricky for making our stay wonderful!

Theresa and her staff are very, very helpful. my wife and I were in a situation. Which way are we weren't able to move into our apartment right away, and Theresa found a way for us. Dave state one more night when an apartment wasn't gonna be ready the next. I would always give a special great reviews. Clean good people and a great place. Same prices, regular hotel, but with all the good amenities, privacy and a great breakfast, will always visit.

This hotel is by far the best hotel that I have ever stayed at in Colorado Springs! First off I have to give it to the housekeepers they had their rooms Immaculate and clean they worked really really hard on these rooms and you can tell they have dedication and what they do so thank you housekeepers for the great job that you guys did keeping these rooms clean I know as a former housekeeper it is a tough job to keep these rooms clean!! The rooms are fully equipped with a full kitchen with a working oven stove and an ice maker in the refrigerator! The ice doesn't take long at all! All the utensils you need to cook are all in your cabinets and the room locations are private and close to the front office! You can tell the staff cares about their property!! The room was immaculate and for the