SerenityStay Chattanooga/Hamilton Place

It was not as clean as it should have been, attention to detail would be nice. I found an interesting hair on the shampoo dispenser. I'm sure it's that the cleaning rag used for the toilet was used to wash this high touch place, gross. The bed was extremely firm, I realize some like it that way. No new coffee, old coffee pod was in the machine. Details.

Positive: "" Negative: Smelled like fish and requested another room. No other rooms were available. The clean air machine was run while we went to dinner, or at least we were told that, and still smelled like fish. I note a strong fish odor.

Hotel has been remodeled and on the surface it looks nice but details matter. Our rooms upon arrival had a a horrible smell. After spraying a half a bottle.of sebreeze we were able to make it through the night. Secondly, there was shady character hanging out in front of the hotel at night. Also, at breakfast in the morning there were no plates. We had to use little saucer plates but forget putting a waffle.on one of those.....details matter.

Not worth the price in my opinion… We paid nearly $300 for 2 nights and the King bed room was soooo small(2 adults and 2 small kids). The shower had great water pressure, but no tub to bathe my baby in. The bed was hard and uncomfortable and the tv connection kept going out like every 5 mins. Not to mention for breakfast the bagels had mold on them when we went to eat them(we did notify staff and they said they would pull the bagels and were very apologetic for the incident)….. We had spent all day at the aquarium and when we returned back to our room around 5pm housekeeping never had came by. The front desk said if we wanted fresh towels and trash bags we could bring dirty towels to the desk and get any other items we may need( like towels, trash bags, toilet paper, and coffee maker stuff

I didn't want to leave! This place was really nice, Especially for the price we paid. Awesome breakfast. Beautiful room and shower! We had a king size bedroom, with a HUGE smart flat screen TV. The biggest TV I have seen in a hotel like this. That's actually why we chose it over Wyndham La Quinta. We did not regret that decision at all. The staff was amazing, courteous and kind. Comfy beds and pillows. We even had Starbucks coffee in our room, which was a plus compared to most of the hotels we've visited. I would definitely stay here again. In fact it was my favorite hotel out of all the hotels we stayed in over the last few weeks. The only down side, we could hear the guests in the rooms next to us. I don't think that's the hotels fault. In my opinion those guests didn't respect the fact