Santa Maria Inn

Online everything looked nice enough but the issues began when we arrived. The front lobby was freezing to the point where the manager was wearing a winter jacket. Then we were put in someone else's room. Luckily they were not there when we opened the door but we could tell they had been there since the room was full of stuff. The room we did get was on the historic side which was another way to say old and dingy. Everything about the room was historic including the bed and carpet. To top off the experience the weather was below 50 and we did not have hot water in the bathroom. We basically had a shower we could not use. They said they would fix it but we did not have time to wait more than the time we already did. Trying to get a hold of someone in service was another issue. It seems like

Positive: The historic beauty of the Hotel. The size of the room was nice. There was a car show going on which was enjoyable. The outdoors where the pool was is beautiful. Negative: The TV and air conditioning was outdated. The elevator in the parking garage was extremely dirty.

Jimmy the general manager is so professional, polite and makes you feel special. He hooked us up with a great room and paid attention to detail. The room was perfect for us. It was large, 2 very clean and comfortable beds and a hot shower. The room was very clean though showing its age. It is history, charming and I would be happy to stay again.

We had to stay here for two weeks last minute while traveling. We were able to book quickly and easily. Apon arriving, they upgraded our room to the designers suite because it was available, which gave us extra privacy for our longer stay. They have a gorgeous, historic atmosphere. It was lovely to walk around during the day and relax in the hot-tub or pool in the evenings. If we needed anything like extra towels or room service, it was always easy to walk down and ask, or dial 0 to call on the phone provided. At $84 a night, it is beyond worth it. 10/10 would stay here again.

The hotel is very nice, good rooms, decent parking and facilities.||The staff are excellent, from check in to check out, everybody we dealt with was extremely friendly and helpful. However, one member of staff was exceptionally helpful.||We were staying in the area specifically to watch an early morning launch from Vandenberg. At around 3am the car was full of excited family, raring to go, when disaster struck and the car would not start.||Not being familiar with the rental, I had managed to leave the lights on and the battery was completely flat. I called for roadside assistance, but they estimated a couple of hours, which would have meant missing the launch.||Luckily one of the staff (I sadly have forgotten his name) offered to drive to his home and retrieve a jump start kit. 20 minutes