Royal Kuhio Resort Condos

Edited to add: After posting our review I was contacted by Royal Hawaiian Adventures. We moved out after our stay of 3 nighys and were given a refund of the thousand dollars we spent to be upgraded. Will just write off the money spent at auction as a very generous donation to the school district. I really appreciated Marie’s help in getting the refund issued so I added another star to my original review below We are on day 2 of our vacation. We got this trip through an auction at the kids school. Spent a couple thousand in the auction & then spent another thousand to be “upgraded” to a luxury resort when booking through the Royal Hawaiian Adventure Club. Yesterday, our arrival date, it took over 2 hours to get checked in. We arrived at the property, there is no one on site to help

Just an overall great location. Easy to get in and out of waikiki being close to the ala wai. Starbucks right across the street. Great mexican food next store. Ross's across. If just budgeting or need a quick junk food.Mcdonald's is right across the street as well. 7th floor,pool, large covered dining area, putting green, big BBQ area and and activities room, billiards, darts , ping pong ect. Parking structure easy to access well lit and stall sized for full size vehicles.

I’ve been staying at this Airbnb for over a month, and unfortunately this has been one of the most uncomfortable and poorly managed experiences I’ve had. This is the second (or third) issue we’ve had with management, and at this point we feel singled out and unwelcome in the building. Most recently, we were confronted in the gym and spoken to in a condescending tone over a “shoe rule” that is vague and inconsistently enforced. Just yesterday, another guest was doing yoga in the gym completely barefoot with no issue—yet today we were immediately threatened with being kicked out on a first warning, despite not using any equipment or weights. The difference in treatment is hard to ignore, and it has made us feel unsafe, uncomfortable, and targeted. Communication from management has felt dis

There are actual residents living here, and random people renting out rooms or suites, so every renter basically gets a different experience—and most of them aren’t good. When something goes wrong, you’re forced to contact the person you’re renting from, even though their own guides tell you to talk to security. And let me tell you, security is completely useless. Our room was wide open when we arrived—unlocked, exposed, anyone could’ve walked in. The parking spot we paid for was taken. When we asked security for help, they shrugged it off and literally told us it wasn’t their job. They refused to check the open room because, and I quote, “it puts their life in danger” and “it’s not their job.” According to them, their only responsibility is to “keep the bums out of the lobby” and to kick

I’ve noticed that Diana, the front desk lady, has consistently been the only staff member who comes across as unwelcoming. Tonight was especially frustrating — it was 2 AM, I had just gotten off work, and my keys were upstairs. Even though she knows I live in the building, she refused to open the door and told me she’s “not responsible for me.” That kind of response is unprofessional and shows a lack of basic empathy or respect for residents. Everyone else at the front desk has always been kind and helpful, which makes this experience stand out even more. We all deserve to be treated with courtesy and understanding, especially in our own home.