Romana Hotel

I wish i could give zero star. This hotel is still in the 20th century. Leaking roof. Roaches in the room. Roaches in the fridge. Broken doors Broken locks No towels No tissues. Poor infrastructure No breakfast No room service No dustbins Only the location is nice. It's near to highway. And has good view. I really don't know how they managed to get the license to run something like this.

Do not book here. Dirty - trashy - and unsafe. I booked last minute on Friday for 1 night because no other hotels nearby have rooms available. When I arrived, property look like an abandoned property, debris/junk all around the building, not enough lightning. When walk to the front entrance there are two homeless men with ripped dirty clothes and pant half down to butt looks drugged and unhealthy, so I got scared got in my car and run. I called Travelocity to cancel but the property rejected claiming it was safe. They refused to refund I lost two rooms around $200. I should have read reviews before booking. Don’t book here, go there and see for yourself. Your safety is the most important.

Positive: One of the worst experiences I’ve had. The staff was extremely rude, and he was told me , ‘At this price, this is all you get,’ which was very disappointing. Negative: Very disappointing experience — the room had a strong unpleasant smell, broken furniture, insufficient lighting, and only the AC was working properly. Additionally, there were insects in both the room and the washroom.

😢: I been to check-in the hottel give me the rom not light door lock no good no safety. I can’t stay this hottel I have to cancelled want refund money back 😌.

Checked in, the receptionist sent me to an occupied room. Went back to front desk, he brought me to another room... full of roaches on the bed, headboard, baseboards, all over. I was in the room for less then 5 mins. Went and told them this isnt going to work for me and the guy wasn't helpful at all and refused to give a refund... I didn't even stay in the room more than 5 mins!!! Rip off dont lodge here.....