Residence Inn by Marriott Savannah Downtown/Historic District

We stayed one night here with our family (including two toddlers) and had a wonderful experience. Before arrival, we requested that the sofa bed be unfolded and asked if a small note could be left to surprise the kids upon check-in. The staff went above and beyond—they left the note, plus two bottles of water and a box of Bryd’s cookies! What a lovely touch. We were also able to check in earlier than expected after confirming by phone—very convenient! The front-desk staff were friendly and courteous, making the arrival process smooth. We parked right in front of the hotel, but it turns out those spots are for loading/unloading or valet only. The $35 valet fee was added to our room without our knowledge, and there was no signage indicating this—something to keep in mind. Our room was very

We stay here every time we come to Savannah and we are never let down. Great location to walk everywhere. Small kitchenette’s in the room so you don’t have to eat every meal out. Breakfast is good and has a variety of goodies. The staff is super friendly and professional. Could the place use a little updating, sure but it’s still a great place to stay.

I LOVE this place. There are many places you can stay in Savannah, yet we always return here. They are efficient, caring. On top of the details. Most especially, they are professional, welcoming, and warm. It is the STAFF we most return for. The facility itself is very well maintained and our room is always great. But the staff - Wanda in the kitchen, Anthony, Dennis, and Yantee as valets, Cassandra and Tashina managers at the front desk. They give EXCELLENT customer service and are just a joy to see whenever we return. If something isn't right, they make it right. So I will pass on other hotels, and stay here again and again. And by the way, breakfasts are great.

Not in heart of historic district like so many YouTube and other advertisements stated. It’s in the very edge in fact, with project housing next block over. Parking is secure if you use valet for $35/night. They have two other lots which can’t be seen by parking attendant, so wouldn’t recommend letting your vehicle get parked in those two lots. We’ve stayed in numerous Residence Inn’s and this one is nice in public areas; but, rooms are outdated and bathroom tile and grout in our room needed a deep clean. There was a bathtub/shower combination in our room with a shower curtain (gross) instead of what other RI’s have that are more modernized. Can always tell if a room has been truly cleaned after prior guest leave. When little dog spends the majority of time sniffing around means it’

The best thing about this Inn is its location. The breakfast was poor and food items ran out, not enough for all guests and were not replenished. The cut off time of 9am for breakfast is also ridiculous. In my 6 night stay here, the room was never serviced. The trash can under the kitchen sink was full when I moved in and there were unwashed dishes and cutlery in the dishwasher. After a couple of days I asked the lady at the front desk to organise the cleaning of the room and mentioned the full trash can, but nothing happened. I will never stay at a Marriott Inn again.