Residence Inn by Marriott New Orleans French Quarter Area/Central Business District

We were staying here for a few weeks and had all the amenities of a studio apartment which was fairly nice. The people that work here are great yet the upkeep of the place is not so much. The staff are generally friendly and although my boyfriend was here for a few weeks, the housecleaning decided to stop by after 2 weeks of his being there. It was easy to request items to be sent to us if we were out or anything. The lobby seemed to have a mini mart if you were out of anything & there was a mini mart across the street if you needed anything as well. There's secure access to the gym on the 3rd floor & the laundry on 2nd floor: both really easy to use & readily available. Our room was on the 13th floor which was nice yet some of our room was not working to its best condition. You could par

I just checked out of this room yesterday. Came there for my sisters birthday so we were 7 deep.|I have a beautiful suite on the 19th floor. The room was beautiful, spacious and very convenient. They also have a kitchenette which is a great thing to have visiting NOLA and all the different food you can warm up later!.|Downside is they don't respond to the "chat" in a timely manner. Very unprofessional for a Marriott. Housekeeping every 5 days is not ideal for certain ppl. For me, it's fine cause i don't want ppl in and out of my room, but others seem to not find that ideal. Having bottled water at a Marriott and especially in NOLA goes hand to hand. I've never been to one that does not offer complimentary water on check in.|Overall-I wouldn't stay anywhere else when I come to Nola but the

Positive: I loved the view of my room. I was able to see part of the bridge, the river, and the lights from other hotels. I loved the view. The suite that I had was amazing. I'd definitely book this room and view again. Negative: No

I was very disappointed with the lodging experience. The app doesn't make it clear that Residence Inn isn't a hotel. Room service has to be requested every day. We requested it today, but upon returning and wanting to shower, they hadn't replenished the towels, hadn't cleaned the room, the bed was completely unmade, and when we asked them to tidy it up, they simply brought the linens for us to make the bed ourselves, etc. There's no adequate space to store luggage; our bags were stored in a hallway where employees pass by. Also: the room doesn't have a safe, the coffee maker or its power outlet didn't work, the cups were dirty and smelled of old cloth, and the reception area's decor is outdated. They also mention a $25 discount coupon for tours, but these are restricted tours, and they don

I recently stayed here and I really enjoyed my stay. The room was clean, the bed was comfy, and the staff was amazing! Gray at the front desk was the most welcoming and kind person. He was very accommodating and really went out of the way to make our group feel special during the stay. The bartender that was there on Friday night was amazing as well. We had such a fun time hanging out with her at the bar while having pre dinner drinks! I will definitely be staying here again.